Superior Air Duct Cleaning

Rating: 5 out of 5

Superior Air Duct Cleaning reviews (152)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2012

    Air Duct Cleaning in November 2011

    Excellent service by Jeff and Luke. Arrived on time, performed thorough cleaning after major house renovation and provided advice on future maintenance. Would definitely recommend their service to anyone having house renovation.

    Answer from pro:

    Hi, Thank you for your feedback on your experience. It was as much a pleasure for our staff to service your indoor air quality needs as it was for you to have our staff at your home. Hard work and complete customer satisfaction are some of the most important traits of our companies operation. We look forward to servicing your duct cleaning needs in the years to come.

    Reply created 10 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Aug 2012

    Duct Cleaning

    They all provided excellent service from beginning to end. From the initial call with Mark to the two technicians who showed up, Helder and Luke, they were friendly, knowledgable, and did a top notch job. They actually called me the day off to confirm the appointment and actually showed up early. The duct cleaning went smooth and they provided great advice to us for ongoing maintenance and care. We highly recommend and would use again. Thanks guys!

    Answer from pro:

    Hi Shannon, As always I can’t thank our customers enough for the great words they post for us. We appreciate your feedback as much as your referrals. Having a positive work environment at our head office usually results in our technicians performing their best. We love what we do here and are always looking forward to the next customer. Once again Shannon, thank you for your feedback and have yourself a wonderful day.

    Reply created 10 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Mar 2012

    Air Duct Cleaning

    I was incredibly pleased with the work Superior did at my home. 2 technicians arrived at my home and went right to work. They answered all the questions I had, and I must say that they were incredibly informative! I learned a lot about my furnace, the filter (including several options) as well as maintenance. I was very impressed with them...so impressed in fact, that I recommended them to my sister who scheduled an appointment with them right away. She's as pleased as I am...and we're all breathing a little easier. Thanks guys!!!

    Answer from pro:

    Hi Marijana, Thank you for your review and the referral. Like you, many of our customers refer us to their friends and family as we strive to do the best we can with every single customer. Our technicians are regularly trained in the industry so that when you do have questions they can intelligently answer them. It’s nice to know that we are making a difference in our customers lives and in our industry. Have a nice summer and we hope to see you in the next few years.

    Reply created 10 Jul 2012
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 2 Mar 2012

    Air duct cleaning for the entire house

    In got all my ducts cleaned by Superior air duct cleaning services and was very satisfied with their work. They were very professional and gave me some good advise. The cleaned up after the job was done and recommended some good products for air filters. I would definately use them again

    Answer from pro:

    Hi Yeounan, Thank you for taking some time to write about your experience with our company. After a hard days work its nice to know that our efforts aren’t forgotten. I wish you a great summer and look forward to seeing you again on your next service.

    Reply created 10 Jul 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2012

    Duct cleaning

    This is the first time we have had our ducts cleaned in our house of 13 years -- it was long over due! But the two gentlemen who came were professional, efficient and never made me feel badly or embarrased that we had left it for so long. They were very patient with my questions and they took great care to ensure there was no mess left behind. The cost was very reasonable and we were able to get an appointment quite quickly. Would use again without hesitation.

    Answer from pro:

    Hi Ron, Thank you for your feedback. Our teams are trained to perform efficient professional cleanings on any style or age of system. Having used our company you were able to experience a thorough service on the most important cleaning, which is the first one. We don’t come out to judge, we come out to clean! Thanks again for your feedback and we look forward to servicing you on your next cleaning.

    Reply created 1 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2012

    Ducts and @ fireplaces cleaned plus additional treatment for mold

    This was a great company. They were on time, thorough and did not take too long to get the job done. We've had minimal dust and wake up without a stuffy nose. Also, they use a whip in the fireplace to go up the shaft, this is better than the brushes most companies use which miss the corners!

    Answer from pro:

    Hi Stacey, Thank you for your feedback and we are happy to hear of your positive experience with our technicians and service. Over the years we have tried different tools and techniques for every service we offer and have refined our service to using only the most thorough of operations. Most of our customers don’t take much interest in the tools we use but its nice to know those that do appreciate them. Have a wonderful day and thanks again for your review.

    Reply created 1 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Dec 2011

    Whole Home Duct Cleaning and Dryer Vent Cleaning

    This company was very professional and courteous from booking the service appointment to the day of the job. Our Service Man Nuno explained everything he was going to do and why he was doing it. He told us exactly how long it would take him to do the work and he was right. He took his shoes off before entering our home. He treated our home with respect and attention to each and every detail. He did a thorough job and explained our system to us along the way. Not only did our ducts get cleaned, but we learned more about our home and how it works. There is no other Duct Cleaning Service that I would recommend. They were recommended to us by our Real Estate Agent, as she uses them also. You can relax with Superior Air Duct Cleaning.

    Answer from pro:

    Hi Darlene, Thank you for your time in writing this wonderful review. As a service company some of our most emphasised policies to our staff are being courteous to our customers and their property as well as educating them. By educating the public we are helping clean up the industry from the Blow and Go operations that affect us in a negative way. We always appreciate positive feedback and look forward to seeing you again in the years to come.

    Reply created 23 Jan 2012
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 26 Nov 2011

    duct cleaning

    Nuno did a great job! worked clean and explained everything to me- quick, courteous, professional- thank you Superior- the price was great too! I had called some of the other contractors and prices started at 300 typically so good on you Superior!

    Answer from pro:

    Hi Jas, Always glad to hear from another satisfied customer. We keep our prices very competitive for being a certified company and we always appreciate when a customer notices. Part of the way we do this is by employing loyal professional staff that become a real part of the company. But not having to always hire and train as well as keep a large staff we are able to offer very competitive rates while performing professional HVAC cleanings. We work on quality not quantity. Please do not hesitate to contact us if you have any questions or any other indoor air quality needs in the future. Thanks again for the positive feedback and have a wonderful day.

    Reply created 2 Dec 2011
  • Review from GR
    Rating: 5 out of 5
    Review left on 22 Oct 2011

    Duct Cleaning

    These guys are great. Mark did not hesitate to give me a quote over the phone. The appointment was made over the phone and Luke and Carlos showed up on time. They explained what they were going to do and also showed how dirty the ducts were. They were very professional. They made access panels for no charge. The even cleaned up after. I would not hesitate to recommend them to my friends.

    Answer from pro:

    HI GR, Thank you for your feedback on your experience with our company. As Mark may have told you over the phone we do not operate with hidden fees so the price that you are given is the price that you will always pay the date of the service. The process of duct cleaning has become routine for our technicians and care for customer property is of most importance as part of the service, so making sure we leave the home as clean as we find it is all part of the job. The greatest compliment is always a referral. :-) Enjoy your holidays and we look forward to servicing you again in the future.

    Reply created 2 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2011

    furnace and air duct cleaning

    AWESOME!! Helder and Josh came into a real mess at our home as we're doing a total house renovation. They were calm, cool, and majorly efficient! (even talked me out of a meltdown) Superior Air Duct Cleaning is a rare company that goes above and beyond for its customers. 10 stars is not enough! We are so pleased and HIGHLY recommend them.

    Answer from pro:

    Hi Lynne, Thank you for your feedback and Helder and Josh are a great team. Your experience is shared by our customers with any tech team that we have. We don't hire just anyone, we hire professionals and most of our staff have been with us for a very long time. I am glad to hear of your positive experience and wish you the best with your newly renovated home.

    Reply created 26 Jul 2011