Maple Air Inc
Maple Air Inc reviews (508)
Review from HomeOwner Review left on 1 Jul 2014Rating: 5 out of 5We called to get a quote for an air conditioning unit. A representative came to our house, walked us through our options and the guys came and installed it on the same day. They're certainly well organized, and have fair prices (they even price match). They also provide an excellent warranty.Review from HomeOwner HomeOwner
Review left on 26 Jun 2014Rating: 5 out of 5Air Conditioner Installation
I was looking for a Heating and Cooling contractor to install an a/c for my house, and I was referred to maple air by a friend of mine. I must say I'm pleased with their service and installation of the unit. I installed a lennox unit which is super quite and their office and installation staff was really friendly and useful. keep up the good work!Review from HomeOwner HomeOwner
Review left on 23 Jan 2014Rating: 1 out of 5Furnace
Last december, I had a problem with my furnace not able to ignite, i got this company contact from Carrier website as one of their authorized local agents, i called i scheduled appointment, given the problem was obvious, no diagnosis was needed just to remove and fix a new ignition coil that cost between $25-50 and less than 15 mins job, to my surprise the technician quoted me $395,the coil was installed and furnace was working properly again i contacted the company to have this amount reduced considering other companies quoted me anywhere btn $150- 280 all inclusive, they promised to have 'manager' call me back 5 times but never did not even as a courtesy. This was pure reap off, I would NEVER recommend this company to anyone due to their exorbitant pricing and horrible customer service.Answer from pro:
Thank you for your feedback! We have pulled your file from our data base and it shows that the price of the service is 350 plus tax and not 395. We value our customers very highly and would not be satisfied to see you unhappy with the service received from Maple Air. Our main goal is to fix customer's problem, and our prices are extremely fair compared to industry professionals. The $350 dollars which has been charges consist not only the part but also full Furnace maintenance and drain check up. The prices which you have gathered from competitors do not reflect the service we have provided you. Our price for replacing Ignition is not $350, the only reason that the price drove to be $350 was due furnace maintenance. we sincerely apologize for any misunderstanding this might have caused and we would be more than happy to resolve this issue. Our main goal was to fix your system which has been done, and ultimately make you a happy customer of Maple Air. We would be more than happy to assist you with this matter. As a courtesy of Maple Air's customer solution department you will be granted FREE Furnace maintenance for one season. Please contact the office to further discuss this matter. 1-877-780-6667.
Reply created 25 Jan 2014Review from HomeOwner HomeOwner
Review left on 18 Dec 2013Rating: 5 out of 5heater instalation
Very helpful people, provided excelent service and gave excelent advice. Provided me with the best possibe experience when getting my new furnace. Even with their busy schedule they were still able to make it work with my schedule.Review from HomeOwner HomeOwner
Review left on 2 Dec 2013Rating: 5 out of 5Furnace replacement
Maple Air Inc. is the way to go. Amir spent the time to educate me on furnaces, took the time to provide several options and found the best option for my size house. I didn't feel pressured to just sign a contract, and the financing options made my decision easy. The installation techncians were on time, professional and efficient. Expert advice and professional and courteous service from sales to the installation technicians, I highly recommend Maple Air Inc. My new Amana 3 stage furnace will make this winter very cozy and comfortable for my family.Review from HomeOwner HomeOwner
Review left on 11 Nov 2013Rating: 5 out of 5New Furnace Installation
Maple Air provided a quote that was very reasonable compared with another quote received. Then, after I gave the go-ahead, they were able to arrange the installation very quickly, and proceeded to do an excellent job on the installation - clean and high-quality. Thank you.Review from HomeOwner HomeOwner
Review left on 14 Sep 2013Rating: 5 out of 5Furnace installation-carrier
I would like to thank Maple Air for such a great service and installation. Originally my furnace broke down and I was looking into repairing it. I found them on google and this gentlemen named Ali came over for the diagnostic. He check everything and told suggested me to replace my furnace. At first I thought he's trying to push me to buy but when he explained me the rebates and incentives I would receive, I didn't not hesitate. The installation was very clean and quick. It's hard to find good contractors in this city so I'm really happy about this purchase. I purchased a carrier performance model with humidifier and air cleaner. Thank you Ali and I hope to receive the promised rebates.Review from HomeOwner HomeOwner
Review left on 5 Jul 2013Rating: 5 out of 5Carrier Air Conditioner and Humidifier Installed
I was referred to maple air by one of my co-worker. She was extremely happy with their service and told me their prices are reasonable. I also found their door hanger ad at home which had couple of promotions on it as well. What I was amazed by was the fact that when I called A REAL person answered the phone and transferred me to a sales person right away with no hold time. My sales person was Amir and he's a true expert in his work. he came and inspected my house and gave me options for Air conditioners to choose from. For those who don't know Maple air offer Carrier, Amana, and Trane when i did my research those were technically the top sellers in the market. I actually decided on Carrier unit cause my old unit was a carrier as well. Thank you Amir and maple air and I definitely recommend people to consider Maple air for heating and cooling inquiries.Review from HomeOwner HomeOwner
Review left on 4 Jul 2013Rating: 5 out of 5Air Conditioner and Water Heater
MAPLE AIR INC. has been taking care of all of my air- conditioning, water heater, furnace and humidifier needs over the years. More recently, they have installed a new air-conditioner and a tankless water heater which work exactly as they explained. The Technicians I dealt with were Amir and Reza. Their expertise, efficiency, timeliness and politeness were above my expectations. They cleaned up their work area well, which I appreciated. I find them to be considerate and accommodating also. And the added bonus, their prices are great! Overall, their service is exemplary!Review from HomeOwner HomeOwner
Review left on 19 Jun 2013Rating: 5 out of 5Amana air conditioner installed
I installed an central air conditioner for my house. Maple air gave me useful information on the phone and sent a sales person to my house for free consulting. Amana was my choice and chose the premium series since it came with lifetime unit replacement. Amir was my sales person and he's a true expert in his job. Thanks amir and maple air for your service. They advertised in their ads that they will install in less than 24 hours and they actually did. The installation looks clean and the noise level is low which was my concern. Thank you again and keep up the good work.