High Efficiency Cooling & Heating Inc

Rating: 4.9 out of 5

High Efficiency Cooling & Heating Inc reviews (615)

  • Review from Louise Marchione
    Rating: 5 out of 5
    Review left on 28 Aug 2020

    AC repair

    Harry is very efficient and arrives on time. He answers all my questions and makes sure I’m well informed about when part is coming and rough estimate of labour. I would highly recommend High Efficiency and glad to have Harry for the job!

    Answer from pro:

    Hi Louise, So glad to know you are happy with our service. provide the best customer service it is our goal.

    Reply created 8 Sep 2020
  • Review from Customer of High Efficiency Cooling & Heating Inc
    Rating: 5 out of 5
    Review left on 24 Aug 2020

    Maintenance on Furnace and Tankless Hot Water

    Jason was a really friendly guy and gave me lots of useful advice about my furnace and hot water heater. He was a pleasure to work with and spent a lot of time making sure he completed the work right and answering all my questions. Thanks Jason!

    Answer from pro:

    Thanks so much for your service and nice review

    Reply created 8 Sep 2020
  • Review from Jeff R
    Rating: 5 out of 5
    Review left on 19 Aug 2020

    furnace and AC

    old needed to be replace, had a good explanation from company, price was fair and service was quick and very professional. Highly recommended. The installers were clean and profesional. System works great.

    Answer from pro:

    Hi Jeff, Thanks so much for your business and the excellent review. Our team will keep up the excellent work.

    Reply created 22 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Aug 2020

    A/C Unit replacement

    I was fortunately to find this company. The technician Harry came to inspect the unit. He is very experienced, explained the situation, and we made the decision to replace the unit. Then, Charton came, gave us honest opinion without selling us anything unnecessary. He even taught us how to maintain the system, very informative! The next day, a new unit is installed!

    Answer from pro:

    Hi Cecilla, We are so glad your new Carrier AC working great. appreciate your business and nice review. we will keep it up.

    Reply created 22 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Aug 2020

    New air conditioner

    Very pleased with Charton. He was honest providing all the necessary information, not up-selling, actually showing advantages of both higher price and lower price air conditioners. He was prompt in his replies and easy to deal with. i trusted him. In addition, the icing on the cake: the discounted price was excellent and service to match. All done within a few days time during the hot months.

    Answer from pro:

    Hi Michael, so glad to know you are happy with your Carrier new ac and also thanks for a such nice review. We appreciate your business. Stay cool

    Reply created 15 Aug 2020
  • Review from Customer of High Efficiency Cooling & Heating Inc
    Rating: 4 out of 5
    Review left on 14 Aug 2020

    New AC and furnace

    We got a new Carrier AC and furnace last month. We dealt with Charton of High Efficiency. He was very responsive to our inquiries and dealt with us in a helpful way. The installers were very competent and efficient. The equipment is working well and we are happy with the whole process.

    Answer from pro:

    Hi thanks for buy new Carrier furnace and AC from us. we appreciate your nice feedback. looking for working with you again.

    Reply created 15 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Aug 2020

    Inspection of Air Conditioner

    We found water leaking from the air duct above the furnace when the air-con was on. I called Mr. Ting who explained to me the possible causes of the leaking and suggested to let their technician to come and check on it. The company was very efficient and arranged a technician to come on the same day during this peak season, which I do appreciate it. The technician is pleasant, knowledgeable and patient. He ran up and down a few times from the basement to the outside to check the air-con carefully. He explained to us what the problem was after inspection. When I asked him questions on the operation of the air-con and the furnace, he explained to us clearly in details so that I understand more how to operate the air-con and the furnace properly. I would recommend this company to home owners who needs services/installation of air-cons/furnaces.

    Answer from pro:

    Hi Lavender, We are so glad to know you are happy with our service. we will keep up the good work.

    Reply created 15 Aug 2020
  • Review from Customer of High Efficiency Cooling & Heating Inc
    Rating: 5 out of 5
    Review left on 12 Aug 2020

    Good after sale services

    Harry was very quick to show up when I had a problem with my air conditioning unit. He was very professional and inspected everything to source out the exact problem. Harry honoured our warranty with no questions. Overall I’m very pleased with the service of this company.

    Answer from pro:

    Dear customer, thanks so much for your nice review.

    Reply created 15 Aug 2020
  • Review from Lara Bazant
    Rating: 5 out of 5
    Review left on 11 Aug 2020

    AC repair

    Efficient, knowledgeable service and recommendations from Jay. Will hire again! He communicated very clearly and took care of the clogged pipe quickly. Then he did an overall check and recommended a specific filter.

    Answer from pro:

    Hi Lara, We are so glad to know your ac get fixed.

    Reply created 15 Aug 2020
  • Review from Customer of High Efficiency Cooling & Heating Inc
    Rating: 5 out of 5
    Review left on 31 Jul 2020

    Air conditioning upgrade

    Charton and his colleagues at HEC were incredibly quick to respond when our central AC unit broke down during a heatwave, and gave us an excellent set of options to choose from that suited our needs and our budget. Fast, highly professional and able to help us make a smart and informed decision about what we needed for our home, HEC was a great choice for us, and a company that I would highly recommend.

    Answer from pro:

    Dear customer, thanks so much for your 10 star review.

    Reply created 15 Aug 2020
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