Drain Com reviews (875)

I called DrainCom for a clogged shower drain. Valentyn showed up promptly (actually asked if he could come earlier which was even better). He took care of the clogged drain quickly and efficiently and asked for paper towels and a bag to clean up the mess that inevitably happens when snaking a drain. He not only left the shower and surrounding area as clean as possible but also took the time to remove his shoes upon entering my house. I noticed this because just prior to Val coming, another person had come for another job and walked over the carpets with his dirty shoes. I would certainly call DrainCom again for any plumbing issues. Valentyn did a great job and at a fair price.

Slava and his team did a fantastic job for us. I would recommend them to anyone. We had to replace an old trap under our front yard that was clogged up and causing water to back up into our basement drains. They had the best price for the work and did it all with great care. There was a slight adjustment needed to get things just right and they came back to take care of it immediately and without complaint or extra charge. I feel lucky to have found them. You will too.

Once in a while you come across simply honest, dedicated and i dare say, nice individual, who appears to really care about the job and how they deal with people. In this age, many peple would say the trades are not trustworthy and to be wary (and i would say the same, except for this time). We booked an appointment with Drain Con and Valentyn showed up right on schedule. His job was simple, replace the drain that had broken off the tub. He quoted the price and set off to the store to find the part. It turned out it did not fit so he returned to the store to get another one. The second part did not fit so he could not make the repair in the end. After 2 trips to the store, he explained how we could obtain the part and what we could do to restore the drain. After all the time spent, all he accepted from u was our thanks and that was it! I would absolutely recommend this company even though we did not get our drain fixed as the service was exceptional.

I contacted Draincom at 9:30am on Monday morning. Les (the plumber assigned) arrived by 12pm (noon) the same day and had both drains cleared by 1:00pm. These guys are responsive, professional and a pleasure to deal with. They just get the job done.

Great service and workmanship. It was such an easy process with this company. I called to get a quote and from all the quotes I received from other companies, this was the best. Booking was fast and they were efficient with sending out inspectors before the job. The work its self went really smooth and the crew were so clean. They cleaned up after the job was complete. Thanks so much!

I had a plumber come and install a tub for me. I wasn't sure that they did a good job and wanted a second opinion. After reviewing HomeStars, I decided to call DrainCom based on the number and quality of reviews. I'm so glad I did. Val the plumber gave me a rough quote over the phone; based on the amount I knew he wasn't trying to take me for a ride. He showed up on the date and at the time promised. He inspected the tub and concluded that it was okay but the rough-ins were too far inset. He adjusted them so that, once the tiling was done, the trim would go on properly. While he was here, he also installed two faucets, connected two vanity drains, one shower trim kit, replaced 5 shut-offs, and replaced 2 outdoor hose bibs. All this for a very reasonable price. I feel like I underpaid. To be fair, the solder on one of the shutoffs drips a tiny bit. When I called to tell him the next day as that's when I noticed, Val offered to come immediately to fix it. With the shutoff engaged, it doesn't drip so I'll have him do it when I'm ready to have the toilets and trim installed in my bathrooms when they're done. Mistakes happen; that's life. I'm impressed that he owned-up to it and was willing to come right away to fix it instead of making excuses. Val is courteous, friendly, competent, and professional. I hope I don't ever have plumbing problems but if I do I will be calling him. All in all, don't waste anymore of your time looking for plumbers. Too many give outrageous quotes, or charge you a fee to come and give an outrageous quote, or just don't return your calls. Call DrainCom. Based on my experience, you'll be glad you did.

Valentyn from Draincom replaced my new kitchen faucet for me. He was friendly, professional and did a great job! Would not hesitate to recommend him and Draincom and will definitely use them next time!

Slava came to provide me a quote, was professional and polite. A few days later his team showed up and started the work with minimal mess and zero time wasted. The entire crew were a pleasure to deal with, and are some of the neatest contracts I have worked with, even hosing down my driveway at the end of the day. Santina at the office is also super helpful. Will call these guys for all future plumbing needs.

One of the cold water pipe connections was leaking. Called DrainCom and they were able to arrange an appointment the same day. Valentin is amazing. He inspected the problem and suggested solution. As my pipes are not standard ones regular fitting didn't work. But Valentin was able to find and get the right parts. It was pretty hard but he made it! He fixed the leakage and followed up couple days later. Would definitely recommend DrainCom to my friends and colleagues! Excellent services in timely manner. Thanks a lot!

DrainCom is an exceptional company. The truth is, I have never hired a contractor that is as professional, conscientious and honest as DrainCom. I could make a long list as to why they are a TOP company in this industry, however I am limited as to how many words can be written. Their prices are extremely good when I did competitive quotes. I have used them for many years now and they have always delighted me.