Premier Pool Group

Rating: 4.6 out of 5

Premier Pool Group reviews (79)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2010

    Pool Closing

    I have a relatively small pool and I have been charged exhorbitant rates in the past to close it to the point where I tried to just do it myself. I started and then realized I couldn't do it. I called Premier Pool Group, they arrived quickly, took up where I left off, did a great job (even the ugly black tarp doesn't look that bad this year) and charged me less than half of what I used to pay. Thanks!

    Answer from pro:

    Thanks Anne We're glad you were able to take our appointment with you a day early as we were in the area. If you need anything in the future please don't hesitate to call. We look forward to seeing you again next season. Lenni Walton

    Reply created 12 Nov 2010
  • Review from Carla
    Rating: 5 out of 5
    Review left on 14 Oct 2010

    Pool Reno

    After trying various other companies and not having a satisfying result it was a breath of fresh air to encounter Lenni Walton and Jodie from Premier Pool Group. If Lenni is unable to answer his phone he is quick to respond to a message. That was something I was having a very hard time with other pool companies. I needed to have my pool liner replaced and I also wanted to replace the pump, filter, heater and convert to salt water. Lenni was great in explaining the options and obviously knows his stuff. He also took the time to teach me a little bit about proper chemistry which I admit I was mostly clueless. The work was done extremely fast and Lenni went above and beyond what one would expect. Where I would have gotten frustrated and given up Lenni was persistent and got the job done - amazing! For all our pool needs we plan on calling Premier Pool Group. I have already recommended them to friends and hope this review helps too.

    Answer from pro:

    Thanks again Carla & Jay, working on your pool was refreshing for that time of year. I have to admit, the deadline was very steep but manageable come rain or shine. I hope your family from overseas was able to go swimming after all the hours everyone put in to meet the deadline. Closing the pool shortly after was sad too for both Jodie & I however we know we'll see you guys again next season. Keep Jay away from the salt lol and I hope you & Jay have a great winter and congratulations again on the baby. Lenni Walton & Jodie

    Reply created 12 Nov 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Oct 2010

    pool draining & cleaning

    This is my first year owning a pool. The guy who opened the pool in the summer messed up the water.we could not even swim for a while. Then I called Lenni @ Premier Pool Group and he did a great job with a reasonable price.

    Answer from pro:

    Sam you were a great help with your pool also. Putting your trust in me over the phone while you were at work and we were working on your pool made both our lives so much easier. I am glad you called us and we were able to help you out. Next season whenever your ready I'll be glad to hook up your furnance's plumbing so you can enjoy 90 degree water in May & September. Lenni Walton

    Reply created 12 Nov 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Oct 2010

    Swimming Pool Renovation

    We scheduled a appointment with Premier Pool Group via email. Lenni came to our home and address all of our questions in regards to saving money over the long run with our pool. We decided to get a new liner and convert our pool to salt. We had him install a new cartiage filter, pump and heat exchanger. We also purchased a safety cover so that we would feel safer know our dog can now walk where ever he wants in the backyard. Lenni had completed his work well within the our time restraints as we had to get this done immediately. I would recommend Premier Pool Group & Lenni Walton to anyone who is looking to save money, get the job done immediately, and more importantly by someone who knows about the products they sell. We have more work to be done next season and look forward to working with Lenni & Jodie and the crew again. I give PPG a 10/10 because they did everything they said they would and more. Jeff in Oakville

    Answer from pro:

    Thank you Jeff, it's always our pleasure helping everyone out

    Reply created 4 Sep 2013
  • Review from Marcia Spear
    Rating: 5 out of 5
    Review left on 8 Oct 2010

    Installation of safety cover and pool closing

    Lenni Walton and Jodi priced, measured and installed our new safety pool cover and closed our pool. They have been absolutely fabulous in every way. When I originally called, Lenni talked to me for twenty minutes, explaining about warranties, installation and every aspect of this product which was totally new to us. He came the same day to measure and price the product and it was installed yesterday. I can't say enough about his courtesy, professionalism and knowledge. We are totally at ease with his work and are delighted with the installation in every way.

    Answer from pro:

    Thanks Marcia & Dave. It was a pleasure meeting you and I am so glad you are satisfied with your new safety cover. You'll see the huge difference in opening and closing your own pool. We are here year round so if there is ever anything you need feel free to call us. And let Dave know I am here to help if he ever needs any trying to do everything himself, don't be shy to call your around the corner. We'll see you again in the spring! Lenni Walton

    Reply created 12 Nov 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2010

    Safety Cover & Liner Purchase

    My husband and I met with several companies to discuss estimates of a safety cover and a new liner purchase. Most of the companies that came out couldn't answer ALL of our questions. The we met Lenni Walton of Premier Pool Group, not only did he answer all of our questions and concerns, but he explained in detail of how, why, what and when everything about out pool, the water chemistry, the heater, the pump on so on so forth. He is a true professional when it comes to knowing about his business, the products he sells and recommends, the reasons behind every purchase which is worth the real money savings on chemicals and also from a maintenance point of view too. We immediately knew we were both comfortable with Premier Pool Group and our investment. Lenni measured our pool for the safety cover right then and there on the spot and came back with a exact price for both the new safety cover and the installation price. Not a cent more! That week we also had him replace our vinyl liner. He did everything from A to Z and kept our property very clean during the renovation period. Our payment expectation and agreement was in writting for both parties and nothing was over looked. I would recommend Lenni Walton and Premier Pool Group to anyone interested in doing any renovation with their pool equipment, he is a top notch professional and very easy to get along with. My backyard is his backyard! Lindsay & Craig Toronto

    Answer from pro:

    Thanks again, look forward to closing the pool soon and see ya next year

    Reply created 26 Aug 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2010

    New Liner & Safety Cover Installation

    I found Premier Pool Group through Kijiji and liked what I read as apposed to the other ads. Lenni Walton answered the call on his cell phone within a couple of rings and we discussed my situation. We were buying a new home and wanted a inspection before we proceeded. Lenni inspected our pool, listed what needed to be replaced, what was missing and what was perfectly fine. After we bought the home, we called him again and asked him to give us a quote on a new liner as we did not like the looks of the one in the pool of the new home we just purchased. He informed me during our meeting in my backyard that the liner was only approximately 6 years old and that there was nothing wrong with it. I simply did not like the pattern as it looked like rocks were in my pool, so we sat down and went through several different pattern and also discussed installing a safety cover while we were waiting for the liner to be made. The one you can walk on in the winter, as we have a dog and I don't want her falling into the pool. The next day he sent me a written estimate as we discussed, including the breakdown of payments and the schedule of when things would happen to begin. Lenni not only surpassed my expectation, but was willing to go out of his way to answer all my questions by phone, email, and in person as our schedules are so busy. He is a honest, hard working business man and has the most adorable children. Keith, Maddison, & Tye you're more than welcome to come over for a swim anytime you little darlings. I cannot begin to thank Lenni Walton of Premier Pool Group for such a lovely job they did from begining to end. Very clean & professional in appearance, the way they work, tools were always neatly put away at the end of the day, garbage was never left on my property at any point and I enjoy a care free pool daily. I am looking at having friends and family over more often now, and Lenni is apart of our family now too. Thanks A Million Racheal D of Mississauga

    Answer from pro:

    The kids will love knowing the fact that they can come swimming, however they'll want to come everyday lol. take care and let me know if there is anything else you'll need

    Reply created 22 Aug 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2010

    new filter and water control

    I am a new pool owner and have had a great deal of difficulty finding a pool company that either answered their phone or dealt with a issue i might have with the pool quickly and efficiently. Leni is a true professional who kept his word, went out of his way to deal with my problem and took the time to answer all my questions. My search has ended finally and I can now enjoy my pool knowing Premier Pool is around to take care of it.

    Answer from pro:

    Thanks for the review and info on this site, I came by and got the tank, I couldn't find the base though, no big deal I can find another along my trails lol, thanks and Mrs Wry appreciates your help also. Now she does have to lug around a 100' hose to water her garden anymore

    Reply created 22 Aug 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Aug 2010

    New Pool Liner & Servive

    Found Lenni through a neighbour, he was on time for our appointment and very informative of what I needed. My pool liner was 16 years old and needed replacing. He drained the pool, measured it, and within 3 days I was swimming again. We converted our chlorine pool to salt and love how clean and trouble free it now is. All I needed to do was go swimming and enjoy my family time during our reunion a week later. Thanks again Lenni for all your help and answering your phone at 9pm, when everyone else is closed. Your service is fabulous and look forward to your services in the future. Amber from Mississauga

    Answer from pro:

    Hello Amber, thank you for the review and the perfect 10. Glad to see you are happy and I too look forward doing more service for you in the future as we discussed. Little bit at a time.

    Reply created 16 Aug 2010