Appliance Service Centre

Rating: 4.9 out of 5

Appliance Service Centre reviews (391)

  • Review from Customer of Appliance Service Centre
    Rating: 5 out of 5
    Review left on 18 Oct 2022

    Dishwasher door

    Terry was very prompt and had the job completed quickly and was on his way

    Answer from pro:

    Thank you for choosing ASC. We look forward to being able to assist in the future.

    Reply created 19 Oct 2022
  • Review from AB Homeowner
    Rating: 5 out of 5
    Review left on 3 Oct 2022

    Dryer Repair

    Very quick response to my inquiry about a loud squeal coming from my dryer. They booked a service call for the very next day and did not require a credit card in order to complete the booking (as another appliance service on HomeStars had requested). The job was quickly diagnosed and repaired with the correct part on the first visit. The charge was reasonable, including the service call charge being $30 less than the other appliance service mentioned above. Clean and tidy. A job well done.

    Answer from pro:

    We are grateful for your business. Thank you for sharing the reasons why you chose us!

    Reply created 3 Oct 2022
  • Review from Jeff Dyck
    Rating: 5 out of 5
    Review left on 2 Oct 2022

    Washing Machine Service

    Our Samsung washing machine was not running into the high speed spin cycle. Terry came out and did a thorough test and investigation. The result? After checking all the usual suspects (wires, drive, balance), he found that the likely cause was the weighted bearings being seized in the drum, throwing it out of balance as speeds increased - the problem for it not getting through the spin cycle. The only solution was to order an install a new drum for $800 (which he recommended against). After asking for and getting an opinion on "what do you have in your house", I am the proud owner of a different brand washer. Terry was fantastic. Showed up on time, was thorough, pleasant and kind. I will use the Appliance Service Centre for all appliance service going forward.

    Answer from pro:

    Thank you for choosing us Jeff and especially for sharing your experience. We look forward to being able to help you in the future should it be required.

    Reply created 3 Oct 2022
  • Review from Customer of Appliance Service Centre
    Rating: 5 out of 5
    Review left on 25 Jul 2022

    Dryer Repair

    Our dryer was making a loud rumbling noise and the sound was getting progressively louder. I spoke with Terry by phone who arranged for a technician to come and diagnose and fix the issue. I was given a date and time with a 2 hour window. David arrived on time and was very pleasant and very knowledgeable and got right to work in solving and fixing the issue. I would recommend this company 100%. It seems like a rarity these days that companies actually treat you with respect and do what they say as well as give you a fair and honest quote and honour that quote. Way to go Appliance Service Centre!!

    Answer from pro:

    Thank you for your detailed review and feedback! We appreciate you selecting Appliance Service Centre for your repair needs!

    Reply created 2 Aug 2022
  • Review from Customer of Appliance Service Centre
    Rating: 5 out of 5
    Review left on 14 Jul 2022

    Refrigerator repair

    I was extremely pleased with the fast, highly professional response of Appliance Service Centre in responding to my fridge repair. Booking was fast and professional for next day service. Email confirmation with 2-hour visit window. Technician arrived minutes before the booking window and resolved the problem with instock parts. Very affordable repair, finished with email confirmation and receipt. We will call upon Appliance Service Centre again if there is a need, and will refer ASC to friends and family in the meantime.

    Answer from pro:

    We are very pleased that you were satisfied with all aspects of the service we provide. Thank you for choosing us and for sharing your experience with others.

    Reply created 14 Jul 2022
  • Review from Customer of Appliance Service Centre
    Rating: 5 out of 5
    Review left on 1 Apr 2022

    Stove

    Called in the morning, service man looked at stove in the afternoon and the repairs were done 2 days later.

    Answer from pro:

    Thank you for sharing your review! We appreciate your business!

    Reply created 1 Apr 2022
  • Review from Myrna MacKenzie
    Rating: 5 out of 5
    Review left on 25 Jan 2022

    Washing machine issue

    The company and its employees were excellent to deal with. From the initial phone call, to appointment, everything was seamless. The technician was pleasant, and punctual. There were no high-pressure sales by the company, and I felt like my needs were all that mattered for a couple of hours.

    Answer from pro:

    Thank you for selecting our company to work with; we are grateful for your business!

    Reply created 26 Jan 2022
  • Review from Customer of Appliance Service Centre
    Rating: 5 out of 5
    Review left on 11 Dec 2021

    Plus 20 year old dishwasher stopped "washing"

    Required parts are on order. Should arrive early February,2022. We are glad that for an estimated total cost of$360 we will have our basic dishwasher working again.

    Answer from pro:

    We look forward to getting your machine back up and running for you. Happy holidays!

    Reply created 18 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2021

    fridge repair

    Terry was prompt and knowledgable. I needed a new motor and draining tube. My fridge was leaking water and the motor died. He replaced both parts and my fridge is now working perfectly. Thanks so much.

    Answer from pro:

    Thank you for taking the time to share a review of your experience with us. We are pleased to hear you were happy with the service. Happy holidays!

    Reply created 18 Dec 2021
  • Review from Customer of Appliance Service Centre
    Rating: 5 out of 5
    Review left on 10 Dec 2021

    Washer

    Washer made loud banging when on. After inspection broken part was out in 15minutes. Once part arrived new one was installed real quick

    Answer from pro:

    Thank you for taking the time to provide a review of your recent experience and for selecting our company to trust with your repair needs. Happy holidays!

    Reply created 18 Dec 2021
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