5 Star Cleaning

Rating: 4.9 out of 5

5 Star Cleaning reviews (498)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2014

    Water damage and repair

    Thank you Bob and your great professional emergency crew for such an outstanding cost effective restoration services.We hired 5stardryall.ca based on their great customer reviews and satisfaction on water damage and flood emergency services. From our making a phone call to talk to Bob and the time he finished the job, they were amazing. Bob was patiently address all my questions and concerns and came in with his crew and gave us options to go about dealing with the water damage . he also clearly gave us the cost involve with any options. We trusted them and gave them permission to deal with it. We were very happy with their amazing fast and professional job with very cost effective services. In 5 days we had everything done its best. We definitely recommend them to our family, friends and other homestars customer. Keep up the great work.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2014

    Carpet Cleaning

    I HIGHLY recommend this company! I hired them to clean my carpets, and for stain removal. I didn't think the stains would come out, but they did and we dont have to change our carpet anymore. I will definitely be calling them back next year. No need to call any other company, they are reliable, and get the job done right! Thank you so much for doing any amazing job.

    Answer from pro:

    Thank you so much dear Maheen for taking time from your very busy life and writing a great review and kind words. We are so glad that you have your carpets back very clean and stain free, and you do not have to buy a new carpet, which saved you lots of money. Enjoy your clean carpets. We greatly appreciate your business, your excellent review and your referral. Looking forward to provide you with our green and restoration services again in future. All the best to you and your family. 5 Star Cleaning Management Team.

    Reply created 16 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Oct 2014

    swage back up and flood in my house

    We had swage back up in our house couple of weeks ago, thought it was the worse nightmare I ever since I had my house?!!! I did not think my basement will ever go back to normal. Thanks to 5 star emergency and water damage restoration services who came in on time and professionally handled it very nicely. They were very efficient and confident in their job and skills. We appreciated their great customer and emergency services with very cost effective restoration services. They cleaned, dis infect and carpet cleaning and so on very well. That my kids are going to use our basement again with any second thought, that clean and fresh it became. We were thinking it will going to cost us a fortune to fix this mess. Since we were very happy with their services we recommend them to others in case needed in similar situation.

    Answer from pro:

    Thank you so much Ms. L. Yonge for your excellent review on our restoration services and very kind words in reflecting on our emergency services. . Our crew were glad they could help to save your basement to its best condition. We really appreciate your business, your recommendation and your review. Looking forward to provide you with our green cleaning and restoration services in future. All the best to you and your dear family. 5 Star cleaning management team

    Reply created 16 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Oct 2014

    Upholstery Cleaning

    We had office boardroom furniture that was relatively new and in great shape. Unfortunately a chair in our boardroom was spilled on and stained. We did not want to get rid of the chair and/or have to purchase a new set of chairs. Called 5 Star among other companies to get a quote. 5 Star was the quickest response, very professional, great pricing and they cleaned that chair and all the others for a very competitive price. They came at a convenient time that worked around our schedule and best of all, they did a fantastic job. The chairs all looked like new! We were very satisfied and would recommend them to anyone else who asks.

    Answer from pro:

    Thank you so much Ms. Maria for your trust in our company. We greatly appreciate your business and your 10 star review. We are glad that you did not have to buy a new set of chairs. We are so glad that we did met your expectation. Looking forward to provide our services to you in future. All the best to you. 5 Star cleaning management team

    Reply created 10 Oct 2014
  • Review from Anne
    Rating: 5 out of 5
    Review left on 9 Oct 2014

    Area Rug Cleaning

    I needed my 9 x 12 area rug cleaned because I have two dogs and both have been sick on it. I called another company but knew they weren't the right one and then I called 5 Star Cleaning. The service from start to finish was outstanding and the rug came back SO clean. We will use them again. Highly recommend them!

    Answer from pro:

    Thank you so much dear A. for taking time and reflect greatly on our rug cleaning services. We appreciate your business and your review. We are so glad that we could meet your expectation. Thanks for referral. Looking forward to provide our other green cleaning services to you in future. All the best to you. 5 Star Cleaning Management Team

    Reply created 10 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2014

    Carpet cleaning, leather cleaning, scotch guarding

    Excellent customer service. They are Honest, efficient, friendly, knowledgeable and reliable, highly recommended. Already recommended to friends and family. Did an excellent job with the furniture, and left no mess behind.

    Answer from pro:

    Thank you so much dear Carly for your excellent review, very kind words, your referral and your business. We are so glad and proud of your very positive feedback and experience with our green cleaning services. Thank you so much for referring your neighbour, very nice customer. We are looking forward to provide our outstanding services to you, your family and your friends in future, All the best to you and Thank you. 5 Star Cleaning & Water Damage Restoration Management Team

    Reply created 5 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Oct 2014

    wet rug and carpet cleaning and water damge services

    I was looking for a company that can do all my Water damage restoration and my wet rug and carpet cleaning needs at once at my place , I came across 5stardryall.ca based on their reviews I decided to call them, I am so glad I did, I was very happy with their water damage restoration to our basement and the cleaning result for my wet rugs and carpets were very good. Honestly,my rugs and carpet became like brand new, very clean and fresh and I enjoy them. I am going to clean them once a year. Thank you Danny and Sam for your great customer services and just being very polite , nice and respectful people. We recommend their amazing services to others. Thanks
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Oct 2014

    flooded basement and water damage and repair

    Thank you for very professional and Great Customer and restorations services by 5stardryall company. We had flooded basement and extensive water damage. This guys referred to us by a co-worker. They came in as planned and on time. Very professional, polite and efficient. They professionally took care of everything from drying to repairs. We had our basement back to normal even better than before we had flood in 5 days. We strongly recommend them to others for any flood and water damage services in case of needed. We would like to thank Bob and his great crew for doing such an outstanding restoration job. Well done guys.
  • Review from Louise Mate
    Rating: 5 out of 5
    Review left on 28 Sep 2014

    Area Rug Cleaning

    Once white 12 x 12 area rug. 3 kids. 1 dog. Bob came, removed the rug for a thorough cleaning at the shop and brought it back 6 days later in pristine condition - better than new! Bob and his helper were very professional, timely, thorough, genuinely nice and even helped move (and replace too) the pieces of furniture that we couldn't move on our own. I would not hesitate to recommend this company's services for either area or wall to wall carpets.

    Answer from pro:

    Thank you so much dear Ms. Louise Mate for your great review and your very positive feedback on our rug cleaning services. We appreciate your business and looking forward to do business with you again in near future. We are very happy that we met beyond your expectation and thrive to do our best in providing quality services to our communities in GTA. All the best to you and your dear family. 5 Star Cleaning & Water Damage Restoration Management team

    Reply created 1 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2014

    Flooded basement and Rug cleaning and reapir services

    We had flooded basement. We called few companies and 5 Star was the first company to respond and with the estimate and cost we were happy. They did amazing job in restoring our stuff and basement, Since we were very happy with their emergency services and customer services we asked 5 Star rug cleaning did clean very well 3 large size, hand made rugs needed to be cleaned since I bought them 7 years ago. The cleaning result was outstanding. They were punctual both on pick up and delivery. they were very polite and great customer services. We were very happy with services and cost. We greatly recommend them to others. Thank you so much for your great cleaning and restoration services.

    Answer from pro:

    Thank you dear Andy for your very kind and nice review on our flood emergency and rug cleaning services. We are so glad we could help. We appreciated your business and your very positive feedback on our services. We are looking forward to provide you with our green cleaning services in future. All the best. 5 Star Cleaning Management Team

    Reply created 12 Oct 2014
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