5 Star Cleaning

Rating: 4.9 out of 5

5 Star Cleaning reviews (498)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2013

    Rug and carpet cleaning services

    I had used the Five Star Rug Cleaning services for couple of silk rugs in September, but I did not get chance to write review then. I had a huge X-mass party at my home and I used their services again for rug and carpet cleaning. I am very happy with their excellent customer services and great price. I strongly recommend their services and I will definitely use their great services again. I wish a successful year for you , Bob and your Very nice technicians.

    Answer from pro:

    Thank you very much Dear Parmo for taking time to write a very nice review on our rug and carpet cleaning services. We are glad, you used our services again in couple of months. Looking forward to provide our services to you again in future. We wish you and your dear family a very successful and good year too. Five Star Cleaning Management

    Reply created 15 Jan 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Dec 2012

    Rug cleaning

    The guys promptly returned my inquiry, picked up the rugs when they said they were going to, and delivered quickly as well. Rugs look like new! Hopefully the puppy won't like them too much, though.

    Answer from pro:

    Thank you so much Dear DK, for writing a nice review and reflecting on our services. We are so glad we met your expectation. Looking forward to provide our services to you again in future. Happy Holidays, Merry X-Mass and Happy new Year. Five Star Cleaning Management

    Reply created 22 Dec 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2012

    Rug cleaning

    I found Five Star Rug cleaning based on their great customer reviews and feedbacks on homestars web site. Bob send couple of his ery good technicians, they picked and dropped off my area rug for FREE in 5 days plus FREE Deodrizing. The cleaning result was excellent and it was really beyond my expectations. I would like to suggest their very nice , what I call luxury rug cleaning services to others. Keep up the great work. Thanks a lot.

    Answer from pro:

    Thank you dear Anne for writing a very nice review on our rug cleaning services. We are so proud and glad that we met your expectation. Looking forward to provide our Green quality cleaning services to you again in near future. All the best to you and your Family in holiday season. Five Star Cleaning Management

    Reply created 14 Dec 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2012

    Rugs Cleaning, Stain Removal and repairs

    Bob and his technician Moe came to our home for taking care of our 3 Rugs which needed to be cleaned and repaired . I filled out the service inquiry through their website in homestars site, they responded promptly and book for next day. IThey also charged me my Third rug for half price plus free pick up and delivery for all. They also got me 3 underpaths for my rugs that work great, no more slipping around on my hardwood floor, I was very impressed with their great customer services from begining to end, they went above and beyond being nice and caring. I would like to share my very positive and great experience with Five Star Rug and Carpet Cleaning with others. Please keep with the great quality services which is hard to find these days. I even called their office to let them know how great Bob and Moe were in providing the amazing services,and inform them of my satisfaction too. Thanks so much Bob and Moe.

    Answer from pro:

    Thank you So much Ms. Tereasa for taking time and going beyond to make the complimentary phone call and writting a very nice informative review, re great positive experience with our amazing Rug cleaning services. It was our pleasure to work with you. We appreciate your business and Value your feedback and satisfaction. Looking forward to provide our services to you in near future. All the best. Thanks a lot.!!! Five Star Cleaning Management

    Reply created 3 Dec 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2012

    Carpet cleaning

    Five Star Rug & Carpet Cleaning cleaned my basement carpet as well as carpeting on stairs. There were a number of stains that we needed removed prior to selling our home. They did a great job and worked on the weekend, which is sometimes rare in Toronto.

    Answer from pro:

    Thank you so much Dear Karen for writing a great review with positive experience for our services. Good luck with selling your home. We appreciate and value your business and feedback. Looking forward to provide our services to you in your new home. All the best. Five Star Cleaning Manangement

    Reply created 30 Nov 2012
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 25 Nov 2012

    Carpet cleaning

    I had Bob come to clean my carpets (stairs and basement) - he was punctual and knowledgeable. I had a baby napping while he was over and he worked around the baby's schedule taking care to not be too noisy while the baby was napping. He was very clean and took care not to dirty the rest of my house. He did state that the carpets would dry within 4-6 hours, however, it took a full 24 hours for the carpets to dry.

    Answer from pro:

    Thank you Mrs. Colley for taking time and writting a nice review on our recent services. It was our pleasure to work with you (very respectful Mother) and we are happy that we could accommodate around your baby's nap time. As Bob talked to you, since the carpets and stairs were so dirty and given deep cleaning, he had to use more solution to get rid off the dirts & dusts, He said mostly he went beyond to make sure it is clean , because having baby in your basement.. We are happy it was cleaned to your satisfaction, but that's why it took longer to dry. 24 hours it is a bit exaggeration !!! We will definitely take into consideration for next time in simmilar situation to dry it even more than usuall time, Thanks for letting us know. Looking forward to do more business with you in future. All the best to you and your baby. Five Star Cleaning Management

    Reply created 27 Nov 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2012

    Carpet Cleaning and Stain removal

    My family room was very dirty with lots of stains plus our living room & dinning room with high traffic areas and needed cleaning big time. I found Five Star Cleaning through Homestars. They took out all the stains and made my carpet very clean and fresh with a very fair cost . They had Very professional service and friendly. They use naturally green products which I was so concern because of my young kids and a pet. I recommend to everyone who is looking for quality green cleaning professional services. Thank you Bob and Joe for your great work. --

    Answer from pro:

    Thank you very much Mr. Kameron for your very kind review and positive experience from our Carpet Cleaning services. We are so glad we met your expectations. Looking forward to do more business with you in future. We appreciate your business and we greatly value your input. All the best to you, your dear family. Five Star Cleaning Management

    Reply created 27 Nov 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2012

    Rugs Cleaning, Stain Removal

    I would like to thank Bob and his helper for doing such a excellent job in cleaning our very delicated, silk persian RUGS. They needed cleaning for long time, but I just couldn't trust anyone! after some researching in internet, I found this Five Star Rug Cleaning company, with their great reviews on homestars, I decided to call them. I am so happy with the very services I got, my RUGS became clean as new, with no changes to coloure... I strongly suggest theirefficient, fair prices and great customer services to anyone. Good Luck guys and Thanks a lot.!!!

    Answer from pro:

    Thank you so much MR. Fred for your nice review on our quality green Rugs cleaning services. We appreciate your business. We are looking forwrad to provide our best possible services to you again in future. All the best. Five Star cleaning Team.

    Reply created 20 Nov 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2012

    Rugs Cleaning and Stain Removal

    Five Star Rug Cleaning did an amazing and very impressive job in cleaning my rugs. I have a collection of very fine and delicate rugs that I dearly love. One of my co-worker recommend the Five Star Rug cleaning to me. They did an excellent job in cleaning our rugs and getting rid off all the stains, like brand new one. I could not believe my eyes when they return the rugs after cleaning . Although Bob said stain removal is no 100% gauranteed. The pick up and delivery was free. I will l be using their services on yearly bases. I happily and strongly recommend them to others. Thank you Bob and helper for doing such a great job. Great companies like Five Star Rug Cleaning need to be acknowledged!!!!!

    Answer from pro:

    Thank you Mr. Tom for your very kind and nice review on our Rug cleaning services. We appreciate your business and your very positive feedback. We are looking forward to provide our services to you again in future. Five Star team Management

    Reply created 16 Nov 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2012

    Rugs Cleaning and Stain Removal

    Five Star Rug Cleaning did an amazing and very impressive job in cleaning my rugs. I have a collection of very fine and delicate rugs that I dearly love. One of my co-worker recommend the Five Star Rug cleaning to me. They did an excellent job in cleaning our rugs and getting rid off all the stains, like brand new one. I could not believe my eyes when they return the rugs after cleaning . Although Bob said stain removal is no 100% gauranteed. The pick up and delivery was free. I will l be using their services on yearly bases. I happily and strongly recommend them to others. Thank you Bob and helper for doing such a great job. Great company, we liked Five Star Rug Cleaning amazing services.

    Answer from pro:

    Thank you so much Tom for writing a great review. We are so glad we could meet your expectation. We appreciate your business. Looking forward to provide our services to you in 2013. Happy Holidays to you and your dear family. Five star Cleaning Management

    Reply created 26 Dec 2012
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