The Mold Guy, Mold Detection & Removal
The Mold Guy, Mold Detection & Removal
Rating: 4.9 out of 54.95727 reviews

All reviews (727)

  • HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2024

    Mold treatment

    Neat and professional work. I might use their services again if necessary. Can easily recommend to friends.
  • Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 30 Sep 2024

    Kitchen and bathroom air test

    My story is my tenant didnt pay me 6 months,they said my unit the air not good for them healthy ,they reported to the court ,I just want protect by myself ,so I found the mold guy to did my unit the air test ,good service,thank you !
  • Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 24 Sep 2024

    mold inspection..mold remediation

    This company is so very caring. they take good care of their customers..they listen to all your concerns, they offer a well detailed scope of work.
  • Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 23 Sep 2024

    Mold test

    I recently had a mold test done in my home, and I am very pleased with the service. The team was professional and thorough, inspecting every area and explaining the results clearly. Thanks to their detailed report, I now feel confident that my home is safe and free from mold concerns.

    Answer from pro:

    Thank you very much for the review, our teams are very well trained...Cheers....Ross
    Reply created 26 Nov 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2024

    Mold removal

    This company is all about customer service and satisfaction. Kay handled the scheduling like a pro, and Dante got the got the job done and made recommendations for further prevention. Highly recommended.

    Answer from pro:

    Hello Matthew, THank you for choosing the mold Guy. It was truly a pleasure working with you! Thanks Kay & Your Mold Guy Team
    Reply created 19 Sep 2024
  • Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 23 Aug 2024

    Mold Remediation

    Thank you to the team @ The Mold Guy for carrying out an efficient, effective and honest service in removing mold spots that was discovered in my basement. Kay - the voice behind the phone - was quite polite, gentle and patient with me, thanks for that. Phil who did the initial inspection, was honest with my inquiries and answered his cell whenever I'd call. Thanks. Matt, who did the actual remediation, did a kick-ass job in removing the mold in a tidy and professional manner, with awesome clean cuts in the drywall too. The service was provided in a timely manner as well - a few days wait - and they were able to accommodate the initial inspection the day after I called. I also appreciated how I was sent formal documentation after the service was performed such as 'before and after' pics and a certificate to say what service was performed. I guess if there's one con out of all this it's that there would of been a service charge had I paid with my credit card. If you folks can have that changed for your future customers then that would be great An all around great experience and I will call them with any future mold remediation requirements. Thanks!

    Answer from pro:

    Thanks so much for calling out the team, without great customer service what would we be? I'm not sure what you were referring too when you mentioned a service fee? There are Zero service charges from…
    Reply created 26 Aug 2024
  • Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 1 Aug 2024

    Great service!

    Congratulations to everyone at The Mold Guy who got our remediation done in a timely, efficient and friendly manner. Special thanks to Phil and his team for their careful and tidy work and excellent explanations.

    Answer from pro:

    Thank you so much for the great review, our teams have been doing mold remediation for a long time, they make it look easy! Happy you had a good experience during a bad situation, thanks again....Chee…
    Reply created 26 Aug 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2024

    Highly Professional. No Hidden Costs

    Highly professional. Cost as indicated on initial Quote. No surprises. Excellent results. Full certificate provided.

    Answer from pro:

    Hello Ronny, Thank you so much for writing this review. Thank you for mentioning that you received the proper industry required clearance certificates! Enjoy your summer Kay
    Reply created 9 Jul 2024
  • Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 8 Jul 2024

    Basement Mold - reassured, disaster averted

    The Mold Guy, Matt, was professional, patient, took the time to answer all of my questions and reassuring about our situation regarding mold in our basement. I highly recommend this company.

    Answer from pro:

    Thank you so much for writing us a review. Your feedback is very much appreciated. I will pass on your comments to Matt! Thanks Kay
    Reply created 9 Jul 2024
  • Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 20 Jun 2024

    Mold removal

    Very professional and courteous. Showed up on time and did a great job. I highly recommend this company.

    Answer from pro:

    Wow! Thanks so much. Short and super sweet comments. We take pride in a high level of customer service. Thank you Thank you Kay
    Reply created 9 Jul 2024