All reviews (150)

My husband and I wanted to replace our 18 year old wood deck. While we loved the wood "treehouse look", we also wanted a dry area for the lower level walkout. After considering our options, we decided the Craft Bilt aluminum decking, railing and privacy screen would be ideal. Seeing the options available in person in the showroom helped with our choice. We added the optional lighting package which gives a delightful ambience. If choosing lighting, I would suggest keeping in mind the height of the lights to ensure the lights are below the line of sight while seated with this being easier on the eyes. We chose black railing and posts as black is easier to see through than white and also because glass panels would require more cleaning. While testing the decking samples, given the amount of sunshine our deck receives, we found the sand colour to be, again, easier on our eyes than grey which is lighter and therefore, reflects more light. As for the lower level, we added to black soffit and pot lights in the ceiling to provide a more finished look and choose wood for deck as it would be protected from the elements by the aluminum decking above. Our contractor referred to the installation instructions available on the website and he did a fabulous job. Given the investment and the detail involved, it is important to have a skilled contractor to complete the installation. We now have a beautiful outdoor area on both levels for relaxation and entertaining. Communication with the Craft Bilt team was clear, prompt and friendly. Thank you!

This product is wonderful for our Elite Dock systems we Manufacturer ! We had the right product at the right cost delivered on Time ! Craft-Built exceeded our expectations !!

Craft built was amazing Very patient Took the time for our order and had it ready in an hour

Although the time elapsed from ordering to pickup was somewhat long (8 weeks) the final result was worth the wait. The awning looks great, the craftsmanship, high quality of the parts and overall build were quite evident. The installation instructions supplied were meant for an earlier awning model. One call to customer service and Sedat was extraordinarily helpful in resolving the issue. Would recommend this company if in the market for a high quality awning.

We are very pleased with our custom Craftbilt retractable awning. We liked the first one so much we just purchased a second one to complete our outdoor bar and pool lounge experience. Excellent quality and customer service second to none!

We ordered and installed craft-bilt 4 track sliders to enclose a space under an existing roof at our home. This provided us with a 3 season screen room. The process of measuring, ordering and receiving the order by truck freight worked out very well. The windows fit our opening perfectly. The only drawback in the process was the 5 month wait time. We look forward to enjoying our screen room this summer! Thanks for the good service!

Awesome Railing !!! Looks Great . Simple design for easy installation. Great people to deal with. From Nithi in the front office to the delivery man dropping it off at my home. Thanks Guys!

Got the decking late 2022. Installed on standard PT deck framing 16" O.C. Material was easy to cut on a sliding mitre saw. It was layed down fast. When the decking is interlocked there is stress on the plank that increases the strength. Very similar to building a stressed skin airplane. I needed aluminum as a plastic deck would melt under a picture window.

Excellent product and absolutely great people to work with. The staff are very knowledgeable and very accommodating. This a superior product and certainly worth the cost for our project.

This product worked well for the task at hand its light weight and plenty strong for the loading and unloading of a three wheel bike into the back of a work van Thanks Dave