Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

Rating: 5 out of 5

Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA reviews (284)

  • Review from Kevin williams
    Rating: 5 out of 5
    Review left on 29 Oct 2024

    Handrail installation

    Ideal stairs did a great job! They were very clean and professional and the new handrail looks really good.

    Answer from pro:

    Hello Kevin, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so glad to hear you had a great overall experience and we were able to be a part of your stair railing project. On behalf of the team, we would like to thank you for choosing us. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 30 Oct 2024
  • Review from Mike and Leia
    Rating: 5 out of 5
    Review left on 24 Oct 2024

    Stairs and Flooring

    Ideal Stairs completed a stair and flooring reno on our house. We are getting it ready for sale and needed to update our stairs and flooring. Ideal Stairs quoted a fair price, completed the work on time and did an amazing job. We had our neighbours come by and everyone who saw the work was impressed. The transformation is beautiful. We definitely would recommend Ideal Stairs (and have done so to our friends).

    Answer from pro:

    Hi Mike, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're very glad to hear you had a great experience with our team from start to finish and we were able to complete the project in a timely manner. On behalf of the team we want to say thank you for choosing us to be part of your stair and flooring project. Please continue to kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors. We really appreciate the support.

    Reply created 29 Oct 2024
  • Review from Sajini
    Rating: 5 out of 5
    Review left on 3 Oct 2024

    Recapped carpeted stairs with Maple hardwood

    I used Ideal Stairs recently to recap my carpeted stairs to Maple hardwood. The job was done so meticulously and on time. Rajan's daily communication during and after the project, as well as his team's hard working ethic was commendable. They did an excellent job of stripping and re-staining my existing posts and handrail to match the new wood colour. I was surprised that the finer edging details on the handrail weren't lost after they stripped off the old stain. Mesh was able to source the same metal spindles I had wanted. Ideal Stairs had to coordinate their work with my flooring professional, who was quite impressed by Rajan's professionalism and the teams impeccable workmanship, so he too plans to recommend this company to his clients. I highly recommend this company as they have exceptional service and craftsmanship, from the initial communication with Mesh until completion with Rajan and his skilled team.

    Answer from pro:

    Hi Sajini, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're very glad to hear your experience with our team was excellent and our daily communication was commendable. We're also happy that we were able to source the spindles you were interested in for your stairs. On behalf of Rajan and Mesh we would like to thank you for selecting us to be part of your stair project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 5 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2024

    Stair Remodel

    I contacted Ideal Stairs to replace the carpet on my stairs with hardwood. They promptly responded and my renovation was scheduled in no time. The crew working on my stair remodel were amazing! They were hardworking and accommodating. They worked long hours to finish my stairs and every detail was finished with such care and craftsmanship. My stairs look amazing! Mesh was always so kind and a pleasure to deal with. He made sure I was happy with the results every step of the way. It was a big job and the cost was very reasonable. I would definitely recommend Ideal Stairs.

    Answer from pro:

    Hi Darlene, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're very happy to hear you had a wonderful experience with our team from start to finish. On behalf of Mesh and the team we want to say thank you for choosing us to be part of your stair project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 5 Oct 2024
  • Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
    Rating: 5 out of 5
    Review left on 28 Sep 2024

    indoor Railing

    I needed a railing ASAP due to a health situation. I got a number of quotes from different companies. Ideal Railing was tied up for 2 weeks with much bigger jobs but understood my situation and managed to squeeze my job in late same day. Cost was very responsible. Owner very understanding, helpful and they did an excellent job.

    Answer from pro:

    Hello, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so glad to hear you had a great overall experience and we were able to be a part of your stair railing project. On behalf of the team, we would like to thank you for choosing us. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 1 Oct 2024
  • Review from Michael Rosenbloom
    Rating: 5 out of 5
    Review left on 11 Sep 2024

    Refinished Stairs

    Great quality work done on time, professionally handled job site and looks beautiful. Easy process selecting finishings, I appreciate their flexibility and assistance in the process. I will be using them again!

    Answer from pro:

    Hello Michael, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so happy to hear you had a great experience with our team and overall process from start to finish. On behalf of the team, we would like to thank you for choosing us to be part of your project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 15 Sep 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Sep 2024

    Professional Estimation process

    I did not select Ideal Stairs, however they were an excellent company to work with. Clearer explaining what needs to happen. My initial contractor was an epic failure of bait and switch.

    Answer from pro:

    Hi Kevin, thank you for your review. Your feedback is very important to us as we continue to offer the best in service. Although, our team wasn't selected to be a part of your project it was a pleasure to be able to provide a quote. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 10 Sep 2024
  • Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
    Rating: 5 out of 5
    Review left on 30 Aug 2024

    Railing on basement stairs

    As a senior living alone I needed a railing on basement stairs for safety. I went on Homestars and found great reviews for ideal stairs. Called the company and talked to Mesh who understood exactly what I needed.. Within a week the company sent out two workers who did a great job, they cleaned up everything when finished. I am very happy and feel much safer using the stairs now.

    Answer from pro:

    Hello, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so glad you came across our reviews and gave us the opportunity to showcase our dedicated team and the work we do to make your stairs safer. On behalf of Mesh and the team, we would like to thank you for choosing us to be part of your stair project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 4 Sep 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2024

    Amazing job refinishing stairs

    My neighbour told me about Ideal, and Im glad she did. They did an excellent job. Very professional, hard working guys. We were doing a home reno, and Ideal perfectly matched the stain on our new stairs with our new hardwood flooring. We are very happy!

    Answer from pro:

    Hello Paul, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're very happy to hear you had an excellent experience with our team and that we were able to match the stain of the stairs to your new hardwood flooring. On behalf of the team we would like to thank you for choosing us. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 31 Aug 2024
  • Review from Oakville Mom, Oakville, Ontario
    Rating: 5 out of 5
    Review left on 13 Aug 2024
    Renovate Stairs
    They paid attention to ALL the fine details and did a high quality job. They were fast & responsive. Very professional and cleaned everything up. They ensured we were happy and delivered perfection. Highly recommend - Just hire them!

    Answer from pro:

    Hello, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We’re so happy to hear you had a great experience with our team from start to finish. On behalf of Ideal Stairs team we would like to thank you for choosing us to be a part of your project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 15 Aug 2024
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