HomeOwner
Rating: 5 out of 5
Home Inspection
Super thorough, friendly and insightful! Truly excellent inspectors and would definitely use this service again!
Answer from pro:
Thank you, Brandon, very nice review
Reply created 19 Sep 2023Holley Home Inspections
Rating: 4.9 out of 5
Holley Home Inspections reviews (236)
Review from HomeOwner Review left on 16 Sep 2023Review from HomeOwner HomeOwner
Review left on 8 Sep 2023Rating: 5 out of 5Thorough and Trusworthy
Both a friend and I have used Michael's home inspection services recently. We find him and Michael #2 to be very thorough, professional and personable. Their wealth of knowledge and willingness to share it is truly what makes them stand out. They take pictures of everything and literally get on their knees to inspect the home, you don't just get a quick walk-around. I both trust and appreciate their insights. Extremely apt with building code and quick to point things out. Personally, I find the price is fair and worth every dollar for the information they provide.Answer from pro:
Thank you Annie, I know you have some knowledge of construction, so I was hoping someof my comments weren't redundant. Very nice review.
Reply created 12 Sep 2023Review from Tom Livesey Tom Livesey
Review left on 28 Aug 2023Rating: 5 out of 5Pre-purchase House Inspection
Mike made himself available on very short notice to undertake a home inspection that we needed on a weekend. He and his colleague provided a very thorough and professional service, whilst also preparing a home inspection report later that same day. He was also willing to discuss through the report with me in detail and offer his expertise. I would highly recommend Mike for providing a home inspection service.Answer from pro:
Thanks Tom, nice review
Reply created 12 Sep 2023Review from MARY TRAN MARY TRAN
Review left on 23 Aug 2023Rating: 5 out of 5Most experienced home inspector I've worked with
Extremely efficient home inspector, came to the site the same day. Report turnaround time was also same day and very much appreciated. My clients were happy with his customer service as well, would definitely work with this team again.Answer from pro:
Thanks Mary, Hopefully it will be smooth sailing from here on in
Reply created 24 Aug 2023Review from Steven Curtis Steven Curtis
Review left on 19 Aug 2023Rating: 5 out of 5Holly Home Inspection
Michael from Holley Home Inspection is an absolute professional, his vast knowledge and ability to give you a clear and concise report that illustrates any issues or problems. His professionalism and transparency really allows you to understand his reports, I have recommended him to all my associates who have purchased homes in the last 8yrs and most definitely will continue to.Answer from pro:
Too much Steven , very generous review
Reply created 21 Aug 2023Review from HomeOwner HomeOwner
Review left on 18 Aug 2023Rating: 5 out of 5Site Inspection
Michael came to our home to complete inspection of the work done by a general contractor that left our home renovation/construction unfinished and left the work in a very poor conditions. He looked at every detail and explained to us what is wrong and how that should be done. Michael spent a lot of time educating us and explaining many details that are important in this construction giving us very useful information that we didnt know. He prepared report that summarizes his observations and recommendations for the work to be properly done. He is very knowledgeable and pleasant person to work with. I highly recommend his service for the home inspection.Answer from pro:
Thank you Liliana, I wish you the best with your project and keep in touch
Reply created 21 Aug 2023Review from Customer of Holley Home Inspections Customer of Holley Home Inspections
Review left on 17 Aug 2023Rating: 5 out of 5Home Inspection + Letter
Michael came to do the home inspection and was very knowledgeable and extremely helpful. He took the time to understand the issues and I highly recommend using him. He was very thorough and pointed out a few problems that I hadn't noticed. I really appreciated his help and he was always easy to get ahold of to address any questions I had.Answer from pro:
Thank you, very nice review
Reply created 21 Aug 2023Review from Customer of Holley Home Inspections Customer of Holley Home Inspections
Review left on 14 Aug 2023Rating: 0 out of 5Holley Home Inspections – Unreliable! Do NOT recommend!
I recently engaged Holley Home Inspections for a home inspection on a property I was considering purchasing. Unfortunately, I must express my disappointment with the quality of the inspection and the subsequent report provided by the company. While the inspector himself seemed knowledgeable during the on-site visit, I was shocked to find that the report I received was incomplete and unreliable. Several crucial details that were verbally discussed during the inspection were completely missing from the report. Areas that required attention were either mentioned in passing or not covered at all, leaving me with a superficial understanding of the property's condition. What added to my frustration was the lack of professionalism displayed when I raised my concerns. Upon realizing the inadequacies of the report, I reached out to the owner of the company, expressing my disappointment and requesting a refund due to the subpar service I had received. To my surprise, my concerns were completely ignored, and the owner even went so far as to suggest that the report was thorough and accurate. This dismissive attitude towards a legitimate concern only compounded my disappointment. As a customer, I expected a certain level of accountability and a willingness to address any shortcomings. Instead, I was met with resistance and a refusal to acknowledge the obvious gaps in the report. It is with great regret that I cannot recommend Holley Home Inspections based on my experience. A reliable home inspection is a crucial aspect of the property buying process, and unfortunately, this company failed to deliver on its promises. I strongly urge anyone seeking a home inspection to carefully consider their options before choosing this particular service.Answer from pro:
Klen; On behalf of Holley Home Inspections, I'm sorry that you're dissatisfied with the report you received. For 11+ years my company and I have performed some 4,000 inspections, most to overwhelmingly positive reviews. So I take it seriously when a client thoroughly dismisses the work we've done in a public forum. We approach every inspection systematically: it's a comprehensive examination of the building from the basement to the roof, and the report we submit is structured to accurately reflect the salient information those inspections are designed to address. Notwithstanding, I make it clear to all clients at the outset; if there are questions or concerns after receipt of the report, I will personally address them by phone or in writing. To be fair, I did respond in a subsequent email to the report's purported "deficiencies". In fact, that's what has brought us to this impasse; I cannot, personally or professionally, report on things that aren't either evident or relevant. I don't know what more I can add. You are not pleased with the report you received, but in reviewing what was originally submitted to you, there's really nothing that I or my associate could or would, in good conscience, change. Michael Holley
Reply created 17 Aug 2023Review from Brian Mosher Brian Mosher
Review left on 12 Aug 2023Rating: 5 out of 5Very helpful
Michael is very knowledgeable and generous with his time. We really felt like he went the extra mile for us. We highly recommend using him for your next home inspection.Answer from pro:
Hi Brian, I hope everything works out, let me know how it goes.
Reply created 14 Aug 2023Review from Customer of Holley Home Inspections Customer of Holley Home Inspections
Review left on 8 Aug 2023Rating: 5 out of 5Home inspection
Michael was amazing and very professional at his job. He has a good knowledge about home inspection and he actually saved me for falling to a trap by the agents. I was super satisfied and definitely recommend him to my friends and family.Answer from pro:
Thanks very much for taking the time to write a review. I am happy to have been helpful.
Reply created 14 Aug 2023