Thermo Cool Mechanical

Rating: 4.5 out of 5

Thermo Cool Mechanical reviews (345)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2020

    Humidifier

    Good service. Very expensive but probably worth it. Will continue to use your services in spite of the cost

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 16 Nov 2020
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 13 Nov 2020

    AC issued

    I had some issues with my AC unit so called them in. They were quick to come by which was great. The guy was really nice as well downside is that a part was communicated as $65 and then when he hands me the invoice it’s actually $95. What am I going to decline it at that point? I just felt like I was then forced to pay an additional 50% premium. The old mechanic analogy came to mind. A little disappointed about that. Otherwise good experience.
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 6 Nov 2020

    HVAC repair

    Service man was on time, worked efficiently, was courteous and kept site clean. Scheduling the appointment and billing was also well handled.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 9 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2020

    Heat pump service

    Technician was professional and explained what the issue was before leaving. Took necessary precautions re-COVID.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 5 Nov 2020
  • Review from Customer of Thermo Cool Mechanical
    Rating: 5 out of 5
    Review left on 4 Nov 2020

    HVAC replacement

    Alex was fantastic. Replaced the old unit. Answered all of my questions. Made sure it was running well before he left.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 5 Nov 2020
  • Review from Customer of Thermo Cool Mechanical
    Rating: 5 out of 5
    Review left on 26 Oct 2020

    Love my new Smart Thermostat

    Great job in installing my smart thermostat and honouring the price that they misquoted me. Friendly installer who took the time to show me how it worked.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 26 Oct 2020
  • Review from Customer of Thermo Cool Mechanical
    Rating: 5 out of 5
    Review left on 23 Oct 2020

    Check Furnance

    Work needed: Heating not working, and check if air conditioner is leaking. Results: Furnace was checked. Everything was fine. Turns out the gas was not turned on. Didn’t find any blockages in air conditioner.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 23 Oct 2020
  • Review from Customer of Thermo Cool Mechanical
    Rating: 5 out of 5
    Review left on 24 Sep 2020

    AC/heating repair

    Mechanic was very professional. He explained well what the problem was and what my options are.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 25 Sep 2020
  • Review from Customer of Thermo Cool Mechanical
    Rating: 5 out of 5
    Review left on 24 Sep 2020

    Furnace Maintenance

    Great professional service. Pleasant technician would gave great tips on how to save on cooling costs.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 25 Sep 2020
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 22 Sep 2020

    New thermostat, AC motor

    Needed a new thermostat and determined we needed a new motor as well for the heating/cooling unit (condo). While I may have had issues with the appointment scheduling (any time between 9-5), I appreciate the one hour call in advance. Serviceman was friendly, knowledgable, explained the options very well and very respectful (wore booties over his shoes and a mask for the entire appointment). I'd certainly use the service again.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 23 Sep 2020