Repair Care

Rating: 4.6 out of 5

Repair Care reviews (506)

  • Review from Salty
    Rating: 5 out of 5
    Review left on 23 Jul 2020

    Dishwasher pump replacement

    We are SO impressed with RepairCare service and in particular, technician Andy. He arrived on time, quickly diagnosed the problem, had the part required with him, and replaced the part. He also respected the social distancing. Thank you, RepairCare, once again.

    Answer from pro:

    Awesome! Thank you for you review and letting us know about your experience with our company and Andy, Salty. We too are impressed with Andy. He has been a part of our team for many years and really understands and takes to heart our company's vision and values. We hold all our technicians accountable for providing service that is fast, efficient, friendly and respectful and to make them feel like the valued client that you are. Thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your major appliance repair needs. Stay safe! Best Regards, RepairCare Team Don't pull your hair, Call RepairCare!

    Reply created 23 Jul 2020
  • Review from Shel Dian
    Rating: 5 out of 5
    Review left on 22 Jul 2020

    Jenn Air range repair

    RepairCare and their technicians are very knowledgeable, polite and efficient. Setting up the appointment was fast and easy and the tech, Campbell, who visited our home did a great job. DG

    Answer from pro:

    Amazing!!Thank you for your review and letting us know about your experience with our company, Diane. At RepairCare, we strive to be fair, professional and ethical at all times,keeping customer service at the forefront of all we do. As such we hold our technicians and office staff accountable for providing a high level of quality service we can stand behind. Service that is fast, friendly and efficient service that makes you feel like the valued client that you are. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your major home appliances. Stay Safe! Best Regards, RepairCare Team Don't pull your hair, Call RepairCare!

    Reply created 22 Jul 2020
  • Review from Rose
    Rating: 5 out of 5
    Review left on 9 Jul 2020

    Leaky dishwasher

    Great experience with this company. They are upfront from the very beginning about costs so no surprises. I had contacted them and within 24 hours I had Mohammed show up to fix my leaky dishwasher. Mohammed was professional, knowledgeable and gave me some tips on taking care of my dishwasher. His service was hands down amazing and had my dishwasher back up and running in about an hour or so. None of these type of services are cheap, you get what you pay for as they say, I'm so glad I got these guys to come in. I would definitely recommend this company and have them back for any further repairs if I need to.

    Answer from pro:

    Wow!! Thank you for your review and letting us know about your experience with our company Rose. Wow!! I could have said it better. At RepairCare we understand how difficult it is to run a home with a broken appliance. As such we do our best to provide same day or next day service. Service that is friendly, professional and efficient. We strive to be fair, professional and ethical at all times, going above and beyond when we can. We are always upfront about our pricing so you can make a well informed decision before deciding to repair or replace and if you do fix your machine, our technicians will provide helpful tips to maintain and prolong the life of the machine. It is the RepairCare quality of service we can stand behind. Thank you for letting us know we are achieving our goals. We invite you to call us for all your major home appliances, Rose. Thank you for choosing RepairCare. We appreciate your business. Stay Safe! Best Regards, RepairCare Team Don't pull your hair, Call RepairCare!

    Reply created 9 Jul 2020
  • Review from Customer of Repair Care
    Rating: 5 out of 5
    Review left on 5 Jul 2020

    Microwave Repair

    The repair was not worth moving forward-parts and labour are practically the cost of a new microwave. Therefore we are purchasing a new unit with longer warranty capabilities. Thank you.

    Answer from pro:

    Thank you for your review and letting us know about your experience with our company. At RepairCare, we strive to be fair, professional and ethical at all times. As such, we are very upfront about the cost of the repairs before you get involved with the repair. We want to make sure our clients make a will informed decision before choosing to repair or replace. Thank you for choosing RepairCare. We appreciate your business. We invite you to call us for all your major home appliance repairs. Be safe. Best Regards, RepairCare Team Don't pull your hair, Call RepairCare!

    Reply created 6 Jul 2020
  • Review from Customer of Repair Care
    Rating: 5 out of 5
    Review left on 6 Jun 2020

    Stove top replacement

    We needed to replace our condo glass stovetop. We called this company and were able to schedule a same day service call. The representative was pleasant and up front about the pricing, and our technician Mohammad was professional, polite and extremely knowledgeable about the product. We appreciate all the safety precautions taken during this pandemic and the over and above service he provided.

    Answer from pro:

    Fantastic! Thank you for letting us know about your experience with our company and our technician. We agree, Mohammad is a fantastic technician. His visions and values for client care really align with Repair Care's motto and philosophy. We strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare. We appreciate your business. We invite you to call us for all your major home appliance repairs. Be safe. Best Regards, RepairCare Team Don't pull your hair, Call RepairCare!

    Reply created 8 Jun 2020
  • Review from Customer of Repair Care
    Rating: 5 out of 5
    Review left on 3 Jun 2020

    Fast and friendly service on washer repair

    My washer broke down on Mother's day, i called the company where I purchase washer for warranty repair and they told me to contact Repair Care. Repair Care contacted me and sent their technician to fix the next day. Their service is friendly and fast, the technician did the job fast and very willing to help. I would recommend Repair Care to my friends and family. Since my washer is still under warranty, i did not pay anything. The cost is just my estimate.

    Answer from pro:

    Amazing. Thank you for your review and letting us know about your experience with our company. We are so pleased that you received the RepairCare quality of service we stand behind and that you would recommend us to your family and friends. Our office staff and technicians strive to pprovide the high level of quality service our clients deserve. Thank you for letting us know we are on the right track and are achieving our goals. We invite you to call us for all your future appliance repair needs. Thank you for choosing RepairCare. We appreciate your business and Be safe. Best Regards, RepairCare Team Don't pull your hair, Call RepairCare!

    Reply created 4 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 May 2020

    Service call

    Professional, Quick and understanding. If you are looking for appliance repair, look no further. Repair Care is all you need. Inez is a lovely man and made my day. I highly recommend this company

    Answer from pro:

    Amazing!! Thank you for your review and letting us know about your experience with our company. We are so pleased that you received the RepairCare quality of service we stand behind. Nez plays an important part for our team. We hold our office staff and technicians accountable for providing a high level of quality service to show our professionalism, understanding and most importantly to make you feel like the valued client that you are. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your future appliance repair needs. Be safe. Best Regards, RepairCare Team Don't pull your hair, Call RepairCare!

    Reply created 28 May 2020
  • Review from Customer of Repair Care
    Rating: 5 out of 5
    Review left on 17 May 2020

    Dishwasher repairs

    I have used Repair Care a number of times over the last several years. There service is excellent, professional and prompt. It is never a happy time when an appliance stops working. They recognize that and do their best to make it right.

    Answer from pro:

    WOW!!! Thank you for your review and letting us know about your experiences with our company. You really seem to understand the philosophy behind our company WOW!! At RepairCare, as if we can say we were fair, professional and ethical at all times, to all parties involved while keeping Customer service at the forefront of all we do and Go above and beyond when we can, then we have done what we promised. We know that sometimes we don't get it right but we are committed to making it right. Thank you for letting us know we talk the talk and walk the walk and thank you for choosing to use RepairCare for all your major home appliance repairs. Be safe. Best Regards, RepairCare Team

    Reply created 19 May 2020
  • Review from Customer of Repair Care
    Rating: 5 out of 5
    Review left on 17 May 2020

    Refrigerator saved!

    First the bottom freezer started misbehaving - I went into "denial mode" for a couple of weeks. Then the refrigerator top stopped getting cold. Put a call into Repair Care that night. Next morning poured milk for coffee - it had turned during the night. Call came in early the next morning and very soon after Andy came by to see if he could fix it. Andy had quickly solved another problem with this same fridge a couple of years ago and it had worked perfectly ever since. New problem was unrelated to the first one and he quickly fixed it by replacing a key component. Two days now with the fridge and freezer working perfectly. Lucky we are to live with our modern conveniences and when they go haywire, we are also lucky to have Quick Repair Care there to help.

    Answer from pro:

    Amazing. Thank you for your review and letting us know about your experience with our company. We are very pleased Andy, ourselves.It is great to have him as part to Team RepairCare. He displays that he really understands and values the high level of quality service we hold our technicians accountable to by the, fast, efficient service he provides. Andy really cares about having the job done and done right. He wants to be part of the solution, not add to the problem. Thank you for letting us know. We with let Andy know how much he is achieving our goals and thank you for continuing to choose RepairCare. We appreciate your business and invite you to call us for all your future major home appliance repairs. Be safe. Best Regards, RepairCare Team

    Reply created 19 May 2020
  • Review from Customer of Repair Care
    Rating: 5 out of 5
    Review left on 30 Apr 2020

    GE Oven Temp Controller

    Great service - great follow up - took a few weeks for the repair to happen due to Covid19 shipment delays but I really appreciated the email follow ups I got assuring me I wasn't forgotten. Service tech that came to my house was quick, friendly and efficient

    Answer from pro:

    Wow. Thank you for your review and letting us know about your experience with our company. At RepairCare we know how stressful it is when you have a broken appliance we want to be part of the solution, not add to the problem. Keeping you informed every step of the way and letting you know how valued you are as a client, is one of the ways in which we do that. We also hold our technicians and office staff accountable for providing a high level of quality service we can stand behind. This includes providing fast, efficient service. Thank you for letting us know we are on the right track and thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your future major home appliance repair. Best Regards. RepairCare Team

    Reply created 1 May 2020
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