Anchor Home Comfort

Rating: 4.9 out of 5

Anchor Home Comfort reviews (138)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Oct 2024

    Heat pump installed

    Great technicians that did my installation. Sales staff were very helpful. I would recommend them to friends and family

    Answer from pro:

    Thank you for choosing and putting your trust in us - we appreciate your business!

    Reply created 31 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2024

    new Ac unit

    service was done quickly and with a lot of respect for myself, house and dog. I would recommend this company for sure

    Answer from pro:

    Thank you, Helene.

    Reply created 14 Sep 2024
  • Review from Customer of Anchor Home Comfort
    Rating: 4 out of 5
    Review left on 24 Aug 2024

    Gas fire place

    They did a very nice clean job, very professional it took a while for the finish plate because of the stone on the fireplace but worth the wait

    Answer from pro:

    Thank you for choosing and putting your trust in us - we appreciate your business!

    Reply created 30 Aug 2024
  • Review from Customer of Anchor Home Comfort
    Rating: 5 out of 5
    Review left on 23 Aug 2024

    Furnace and air conditioning

    For years have provided excellent maintenance and repair service for air conditioner and furnace in the home

    Answer from pro:

    Thank you!

    Reply created 30 Aug 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2024

    Tankless water heater

    Service was good, efficient. Friendly technician. I've never had any complaints with work that I've had this company do.

    Answer from pro:

    Thank you for choosing and putting your trust in us!

    Reply created 6 Jul 2024
  • Review from Customer of Anchor Home Comfort
    Rating: 2 out of 5
    Review left on 30 Jun 2024

    A/C contol

    A/C control broke after 2 years (Picture a mini iPad type). . Technician came put on an extremely old version and said that the one that we had is on backorder. That was about six or seven weeks ago. Again, it was two years old, and I was quite surprised when I was sent a bill for the visit, even though it was still on warranty. I still havent paid, but I still havent heard back from him.

    Answer from pro:

    Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation. We would appreciate it if you could provide us with more information. This will allow us to investigate the matter further and address your concerns appropriately. Please phone our Operations Manager at (613) 706-5165. Thank you!

    Reply created 4 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 May 2024

    New Furnace and AC

    Anchor did a great job, changed the furnace and AC and a very cool thermostat all in 1 day in February. They recommended the dual speed furnace and it works great lowering my heating bill. It finally got warm enough weather in May to try the AC and it worked fantastic. They came and started the AC and tested it before I started it and they come extremely quickly. I found Anchor to be very professional, prompt and reliable.

    Answer from pro:

    Thank you!

    Reply created 4 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 May 2024

    Annual maintenance of our heat pump

    Paul had been maintaining our heat pump since installation he knows it well, and is quick at troubleshooting, if there is a problem! Great company, great service!

    Answer from pro:

    Thank you!

    Reply created 4 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 May 2024

    Heat pump and electrical upgrade project

    Anchor's workmanship and support during our multifaceted and extensive heat pump project was top notch. In addition, we came to realize that by the Anchor organization having the electrician team in-house meant that the difficult task of planning and running the wire cables through the home was not left to us to subcontract out. The one-stop shop approach really worked out well.

    Answer from pro:

    We're glad we could help. Thank you!

    Reply created 4 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 May 2024

    Highly recommend!

    Paul and the whole team at Anchor were great from the beginning of my crisis to the installation and walk-through of my brand new system. Several times they went above and beyond to educate me and double check that all systems were operating as they should be. Paul even took the time to set up my new thermostat and app on my phone so that I can manage my home heating and cooling from anywhere. I pray that I dont have any more appliance repair needs for some time, but if I do, Ill call Anchor.

    Answer from pro:

    Thank you for your feedback!

    Reply created 4 Jul 2024
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