Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13631)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jun 2022

    Water tank replacement

    The technician, Dan, was efficient, kind and prompt. Impressed with his professional manner and the way he explained the process.

    Answer from pro:

    Thank you for choosing Reliance Home Comfort Shana! We are grateful for your support. - Gemma

    Reply created 22 Jun 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 0 out of 5
    Review left on 15 Jun 2022

    The worst rental agreement terms

    I have inherited a rental water heater agreement from the seller of the property I bought in 2017. I continued to pay 4 more years rent for the unit that was installed in 2008 till my insurance provider advised to replace it ASAP. I decided to terminate the contract but have been told to pay 250$ even if I drop it off at their location for the unit that was paid for 14 years! This is insane and a real rip off !

    Answer from pro:

    Thank you for your feedback. If there is anything I can assist you with please email me at gwillson@reliancecomfort.com - Gemma

    Reply created 22 Jun 2022
  • Review from Norm & Jean Murdock
    Rating: 5 out of 5
    Review left on 15 Jun 2022

    Install

    Just wanted to say a huge thank you to the crew that did the install at my parents house. My dad is very particular when it comes to work being completed at his place and he wanted to express how happy he was with both Greg and his helper. Greg was most helpful and considered to my elderly parents and my dad wanted to mention a job well done. Thank you!

    Answer from pro:

    Great! Thank you for the review. ~Nicole

    Reply created 15 Jun 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jun 2022

    Shower repair

    I had a leak in my shower plumbing on an interior wall. Called Reliance and they sent a plumber ( Jordyn) to fix the leak. The young man they sent was very knowledgable and efficient .He was able to remove my fixtures and complete the work with minimal disruption. I found his work to be very professional. I was very pleased with the final bill as I hadnt dissipated it being much more. I have since recommended reliance to my friends for their plumbing needs

    Answer from pro:

    Thank you for sharing your experience! ~Nicole

    Reply created 15 Jun 2022
  • Review from BurlingtonCustomer Massa
    Rating: 5 out of 5
    Review left on 14 Jun 2022

    Diagnosis - water dripping unknown

    Technician diagnosed problem immediately. He was very knowledgeable, polite, helpful and calm. He took the time to show us and explain the problem.

    Answer from pro:

    Thank you for your great review! ~Nicole

    Reply created 15 Jun 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 13 Jun 2022

    Air conditioner install and purchase

    Easily booked for a quote online. Quick turn around for install. Polite and professional install. Highly recommended

    Answer from pro:

    Thank you for your great review. ~Nicole

    Reply created 15 Jun 2022
  • Review from Lisette Rutherford
    Rating: 5 out of 5
    Review left on 13 Jun 2022

    Water heater repair

    I called today, around 10am because I had no hot water. The man on the phone was kind and very personable. They had availability today, so I took them up on it. I got a nice call about 45mins before the repairman arrived. He was here when he said he would be, fixed the issue quickly and easily, he told me about the problem and the fix, and he offered a little helpful advice. After that, he took some time to discuss and answer some questions I had about upgrading to a tankless unit. It's now only 1pm and I've got hot water. Yay! Thanks for popping by Logan!

    Answer from pro:

    This is great! Thank you for the review. ~Nicole

    Reply created 15 Jun 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 12 Jun 2022

    Furnace installation

    Professional, reliable, knowledgeable and pleasant. They were able to give me an installation date within a few days and responded to my questions, even by text on the weekend. A great experience all around!

    Answer from pro:

    Great! Thank you for the feedback. ~Nicole

    Reply created 15 Jun 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jun 2022

    Change water tank

    Replace my old water tank with a new one. Great job, very happy for the service. T hank you very much Daniel. Tom & Yiping

    Answer from pro:

    Great to hear! Thank you for the review. ~Nicole

    Reply created 15 Jun 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jun 2022

    Dennis is the best!!!

    HomeStars ratings start today because I received gas water heater venting solution clarification that was on time as booked, expertly explained and to the point. We forgot to measure outdoor plug-in receptacle departure from existing gas venting at 18 inches. Clothes dryer vent departure is 28 inches.

    Answer from pro:

    Thank you for the great review! ~Nicole

    Reply created 15 Jun 2022
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