Customer of Reliance Home Comfort
Rating: 5 out of 5
Water heater repair
He was very polite , considerate , punctual , explained the next steps in detail.
Answer from pro:
Great! Thank you for the review. ~Nicole
Reply created 15 Jun 2022Reliance Home Comfort
Rating: 4.5 out of 5
Reliance Home Comfort reviews (13630)
Review from Customer of Reliance Home Comfort Review left on 10 Jun 2022Review from Customer of Reliance Home Comfort Customer of Reliance Home Comfort
Review left on 10 Jun 2022Rating: 5 out of 5Water Heater
Excellent service! 10/10 would recommend to every one in my life. Great job, keep it upAnswer from pro:
Thank you for the great review! ~Nicole
Reply created 15 Jun 2022Review from Customer of Reliance Home Comfort Customer of Reliance Home Comfort
Review left on 10 Jun 2022Rating: 4 out of 5Replace Water Tank
When my hot water tank was failing on a weekend I was not able to reach a single soul despite their 24/7 we are here for you service promise. I have been paying tank rental and other service fees on a monthly basis for several years. It was beyond frustrating. Couple of weeks later the tank completely failed. Due to the age of the tank I requested a new one. I was extremely surprised to have someone the next day with a new tank. The team that came were very professional and took care to protect my whole bringing the tank in and out. they were friendly and respectful. My only suggestion is that they actually bring towels with them for water spills when draining the tank. My basement is unfinished and Im sure if it had been finished they wouldve took more care down there. I hope that the sediment from the bottom of the old tank did not get disposed of in my floor drain.Answer from pro:
Thank you for the positive feedback regarding our technician's! If there is anything further I can do to assist you regarding your customer service experience, please email me at kbisson@reliancecomfort.com
Reply created 13 Jun 2022Review from Customer of Reliance Home Comfort Customer of Reliance Home Comfort
Review left on 9 Jun 2022Rating: 5 out of 5AC annual check up - excellent service
Great service, Jamie was on time, very polite and respectful. He called beforehand to let us know he was on his way. Did the check, left a report. Nice and easy! Thanks!Answer from pro:
Hello, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen
Reply created 13 Jun 2022Review from Donna Johnsonbishop Donna Johnsonbishop
Review left on 9 Jun 2022Rating: 5 out of 5Heating and cooling replacement
Informative and not pushy. Very personable, knowledgeable, answered questions. I got the system I wanted and bonus I could rent monthly. Incredible service as my air conditioner died and can have new furnace and air conditioner installed next day. Who could ask for better service!Answer from pro:
Hello Donna, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen
Reply created 13 Jun 2022Review from verna travis verna travis
Review left on 9 Jun 2022Rating: 5 out of 5Water heater and Water Softener
I have rented a water heater for years and am having a water softener installed. Bryana came today to give me information on the water softener, she was so nice and pleasant to deal with. I have rented a water heater from Heath (Reliance) and have never run into an issue. Very friendly, pleasant staff and prompt serviceAnswer from pro:
Hello Verna, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen
Reply created 13 Jun 2022Review from HomeOwner HomeOwner
Review left on 9 Jun 2022Rating: 5 out of 5Service
Reliance came to my home to repair my furnace which had a condensation leak. Gurmeet was the technician, he was on tome, professional and very knowledgeable. He was able to troubleshoot the problem and quickly fix the issue.Answer from pro:
Hello Randy, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen
Reply created 13 Jun 2022Review from Customer of Reliance Home Comfort Customer of Reliance Home Comfort
Review left on 9 Jun 2022Rating: 5 out of 5Great service
AC was not cooling the house. Called in reliance at night and they had asl service man scheduled for 1 to 5. Abdullah was assigned to come to service our house. He went above and beyond to ensure he can do whatever it takes to fix the AC. Great attitude and mindful of clients needsAnswer from pro:
Hello, thank you for choosing Reliance Home Comfort! I am so glad that our team was able to maintain your air conditioner. Thank you for taking the time to leave a review! - Karen
Reply created 10 Jun 2022Review from HomeOwner HomeOwner
Review left on 8 Jun 2022Rating: 5 out of 5Super experience!
Every step of this process was professional, from the initial service call with Amir to the consultation and sales agreement meeting with Brad to the installation of our new furnace and a/c by Josh and Luis! Thank you Amir, Brad, Josh and Luis for a smooth and painless experience! We will not hesitate to refer our friends and family to you! Sincerely, Jack and CarolynAnswer from pro:
Hello Jack and Carolyn, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen
Reply created 10 Jun 2022Review from Heywood Chu Heywood Chu
Review left on 8 Jun 2022Rating: 5 out of 5Super Friendly Technicians!
I totally regret forgetting to ask for their names, but the two lovely gentlemen who arrived to fix our water tank leak were nothing short of incredible. They were super quick, solved the issue, explained the difference between what they could do vs with plumping protection, and took the time to show me how to adjust the hot water the right way. They were incredibly respectful of my home and even put on protective shoe coverings to keep my home clean. They were kind, helpful, and took the time to answer all my questions. They even mentioned they would be back to check in on our tank in a year and Im so grateful that they will be the ones coming back to do it. Keep up the great work! You both excel at what you do, are super professional, and have fantastic personalities to boot!Answer from pro:
Hello, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen
Reply created 10 Jun 2022