Reliance Home Comfort reviews (13630)

Jason Mitruk solved a long standing problem with our water heater with his professional expertise. He was not only professional but extremely friendly and courteous. All the more reason to stick with Reliance. Thanks soooo much Jason

I would like to use this opportunity to thank Reliance technician Derrick Phung for the great help he has provided my family with. Our furnace is an old one and had not been working properly since the winter. Unlike the previous technicians that Reliance had sent me with, Derrick quickly identified the root cause and ordered parts to replace the broken one and painstakingly installed it. Knowing that we are also selling the house, he even went the extra mile of cleaning it and replacing the filter for us. We are very impressed with Derrick's work. Big thank you to Derrick and Reliance. Please keep on the good work! -Marvin

Matthew Froemchen from Reliance was amazing today! After two other guys came by and offered little in the way of a cost effective and less damaging to the basement drywall solution Matthew was the first to truly find a better way. Long story short Matthew saved me about $1200.00 in material and future repairs. So he took a potential $1500.00 vent replacement cost and turned into a $300.00 job. Great work! Highly recommend Matthew Froemchen.

My hot water tank leaked. I phoned reliance for service at 10:am Had service within 4 hrs. tank replaced with new. Great service! Great serviceman! Very efficient. Well worth rental every 3 months. I am a very satisfied customer. Big kudos to Jason Mitruk.

Richard Podzorski from Reliance Homestars did a great job. He was fast and effecient and provided all the necessary information during the visit. He was also prompt and on time.

I called Reliance Home Comfort about my air conditioning issues at 9:30 AM, and just a little after 10 AM, Alex the technician showed up. He was polite, friendly, and patiently explained what he was doing to fix the problem. Because I have the Reliance Home Comfort Protection Plan on my older A/C unit, what would have been a $600 repair was absolutely free (I highly recommend it). Great service as always!

I have to say that I am impressed. We've lived in our house for almost 8 years now, with a water heater rented from RHC. First of all, in that 8 years, this is the first time we've ever had to call with an issue.While there was a bit of a lack of communication between RHC and the contractor (they had given contractor an old phone number even though we gave RHC the new one, and they were not told that we had NO hot water), the contractor showed up prepared to replace our broken-down water heater with a new one, without even having inspected the old one yet. The contractor was very pleasant on the phone, and they came right when they said they would. It took them less than and hour to remove our old one and install our new one. Our first experience with RHC has been a pleasant one, and we trust that your customer service will continue to be the same in the future.

I woke up in the morning and there is no hot water I contacted the company and they send me a technician for first time he said it's only overload after three hours the problem came back and, I called the company again and they send me other technician he solved the problem his name is Gurmeet he is very good he did his job properly and I recommend him next time if I have any problem.

Yesterday night our home suddenly has no hot water. We tried to troubleshoot it but it seems that nothing has worked. I tried to call reliance, but they don't have 24-hour assistance and was told to call again during opening hours (only Monday-Friday, closed on weekends). I called again this morning, customer reps were not helpful at all. Was told to troubleshoot it and wait until the following day for the maintenance guy to come. For such a big company you would think that they would provide better services. I'm not happy with Reliance.

My water heater stopped working so i called realiance and they sent Saleem Malik the next day. I was very happy with saleems service because he called before coming and was on time. He showed me what the problem was and fixed it very fast. Saleem also checked for other issues that might occur and was very professional.