On the recommendation of a neighbour, I contacted Dean Timpany of Reliance and met with him to discuss the replacement of our 16 year old HVAC system. Dean was forthright, polite, knowledgeable on the topic, and answered all my questions without hesitation. Consequently, I agreed to sign on to the Reliance Rental program for furnace and A/C unit, and am convinced it is a very good deal, providing peace of mind for the foreseeable future on heating and cooling our home. I would recommend this avenue as a solution to anyone considering the replacement of their obsolete heating/cooling systems.