Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13631)

  • Review from Colin Le Cunff
    Rating: 5 out of 5
    Review left on 8 Feb 2022

    water heater replacement

    good price great service! Rene was fantastic on sales side and Matt great on the install.

    Answer from pro:

    Thank you for choosing Reliance Home Comfort! We are grateful for your support. - Gemma

    Reply created 14 Feb 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2022

    Thermostat Issues

    Phil was very professional and helpful with the issue I had called in about for my thermostat being shutdown. He went above and beyond today with his customer services! Very pleasant and friendly! He is welcome back anytime and everytime! Amazing employee! Great hire reliance !!
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 7 Feb 2022

    New Furnace purchase Quote

    Great service, was able to book an appointment next day for a quote on a new furnace. Cyrus the Home comfort advisor, was able to explain our requirements and was able to provide me with the best quote. Have been a customer of Reliance home comfort for years and highly recommend.

    Answer from pro:

    Thank you for choosing Reliance Home Comfort! We are grateful for your support. - Gemma

    Reply created 14 Feb 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 7 Feb 2022

    Excellent service

    Bruce called in advance to let me know he was on his way and quickly fixed our water heater.

    Answer from pro:

    Thank you for choosing Reliance Home Comfort! We are grateful for your support. - Gemma

    Reply created 14 Feb 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 4 out of 5
    Review left on 5 Feb 2022

    Friendly individual service, pricey overall renting fees

    Hans was super friendly and clear when fixing out furnace - it had stopped working in the middle of winter. Overall his service was great! In general though, I find Reliance has some pretty high fees for renting their equipment, and it was hard to get through to book an appointment. But good experience when we got through.

    Answer from pro:

    Thank you for your valued feedback and review. We are grateful for your support. - Gemma

    Reply created 14 Feb 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Feb 2022

    Replaced Fan Motor

    Tom the technician was very polite and informative. I required a fan motor and he called around and found the part. He then picked up the part and came back to repair it. Tom took the time ot make thr required phone calls to locate the part for the hot water tank. Tom was very clean and friendly. Great job Tom

    Answer from pro:

    Thank you for choosing Reliance! We really appreciate you taking the time to share your experience with us.- Gemma

    Reply created 14 Feb 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 4 Feb 2022

    Plumbing

    Very pleasant and helpful guy with good knowledge of his job. Reliance never disappoints me. They are quick to send a technician whenever I need repairs in my house.

    Answer from pro:

    Thank you for choosing Reliance Home Comfort for your plumbing needs. We appreciate your support. - Gemma

    Reply created 14 Feb 2022
  • Review from S D
    Rating: 5 out of 5
    Review left on 4 Feb 2022

    Plumbing Service

    Cody quickly diagnosed our plumbing issue. He did not have the part in stock in his truck but, was able to go to the Supply Wearhouse and get the part. It did not take much time to get the part and then fix it. He was nice enough to replace another part of ours that was in rough shape as well. He did a great job!

    Answer from pro:

    Thank you for choosing Reliance Home Comfort for your plumbing needs. We appreciate your support. - Gemma

    Reply created 14 Feb 2022
  • Review from Edgar Monroy
    Rating: 0 out of 5
    Review left on 4 Feb 2022

    Bad service

    This reliance company is the worse service i ever had. They couldn’t do the job and i decided to change company’s. So they decided to charge me 2 years of service and sent me to collections. Now my credit is ruin because of them. Find other company, they will do better than reliance.

    Answer from pro:

    I’m sorry to hear about your disappointment. Please email me with your account details at ncousley@reliancecomfort.com and I will be happy to follow up on your experience. - Nicole

    Reply created 14 Feb 2022
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 4 Feb 2022

    Misguiding the customer under fine print

    Don't believe what Reliance says because at the end they are going to throw the contact at your face telling all the fine prints you missed. Spend money, hire a good lawyer and then you can expect to fairly deal with these people else don't.

    Answer from pro:

    I’m sorry to hear about your disappointment. Please email me with your account details at ncousley@reliancecomfort.com and I will be happy to follow up on your experience. - Nicole

    Reply created 14 Feb 2022
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