Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13631)

  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 29 Aug 2019

    Horrible company to deal with

    We did two separate moves (us and inlaws)and they are still billing us for the past 5 months for the sold properties even after we called in our move request and were given all the info they needed to pass on the water heaters to the next owner. We also have email confirmation that they received this info. Now they are threatening us with collections for two accounts. We've called our lawyers who assisted with the closings and once that clears everything up, Reliance can come and pick up the rental tank at our new locations and we can kiss our monthly bill goodbye for all this aggravation.

    Answer from pro:

    Very sorry to hear about this. Please email me with the account information and I can take a further look into this for you. jdeboo@reliancecomfort.com ~Jessica

    Reply created 30 Aug 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 29 Aug 2019

    Bathtub Service

    The strainer in my bathtub was corroded and the drain stopper had come off. The service personnel from Reliance Home fixed these and I am so happy with his work.

    Answer from pro:

    Thank you for the great review! ~Jessica

    Reply created 30 Aug 2019
  • Review from Karen Gignac
    Rating: 5 out of 5
    Review left on 29 Aug 2019

    Hot water heater repair

    Jay was here yesterday but didn’t have the needed part. He was able to get it working while he ordered the part. The part arrived later that day and was installed by Phil the next morning. Both gentlemen were polite and efficient. Karen Gignac, Belle River

    Answer from pro:

    Thank you for the wonderful review Karen! ~Jessica

    Reply created 30 Aug 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 28 Aug 2019

    Great service

    The technician was very friendly, fast working and informative great service would definitely recommend this company to all my friends and family! Was very good With my dog aswell! Great service!

    Answer from pro:

    Thank you for the wonderful review. We appreciate you taking the time to share your experience with us. ~Jessica

    Reply created 29 Aug 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 27 Aug 2019

    Service call

    Jonathan from reliance was prompt, friendly, knowledgeable and efficient. He fixed the issue with the water heater quickly and answered all the questions I had. He was professional and set up a follow up appointment with his water softener colleague promptly. The service was amazing from beginning get to end, I would definitely recommend reliance and the technician Jonathan.

    Answer from pro:

    Thank you for your kind review this is great to hear. ~Nicole

    Reply created 28 Aug 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 27 Aug 2019

    Water tank leaking....

    ....during the night. 3 inches of water all over basement. Hubby turned off water and we called Reliance. Within an hour Kyle was here and an hour later or less we had a brand new water tank installed! It couldn’t have gone better! Technician was polite, shook hands then proceeded to work on the job at hand quickly and efficiently. Great job! Highly recommend.

    Answer from pro:

    This is great thanK you for your review. ~Nicole

    Reply created 28 Aug 2019
  • Review from Paul Kent
    Rating: 5 out of 5
    Review left on 26 Aug 2019

    Very efficient and provided great service

    Restored hot water to the residence in an prompt and efficient manner. What was impressive is that they were able to come the same day that I called! This made a difference for us as not having hot water is quite difficult for our first world lifestyle!

    Answer from pro:

    Thank you for the wonderful review Paul! ~Jessica

    Reply created 27 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2019

    Plumbing

    We had a plug and the Plumbing Technician explained all the things that could be wrong. He inspected for problems and let me explain all the attempts and repairs already done, since we are on the plumbing plan, No charge. He fixed the plug in the drain. He provided suggestions and we will follow up by getting a scope done. Thankyou

    Answer from pro:

    Thank you for the great review! ~Jessica

    Reply created 29 Aug 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 4 out of 5
    Review left on 26 Aug 2019

    Service

    I was really happy with service of replacing my hot water tank rental. Jackson was very friendly, fast and professional. Within 4 hours of my call my tank was replaced.

    Answer from pro:

    Thank you for the kind review! ~Jessica

    Reply created 27 Aug 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 26 Aug 2019

    Maintenance of AC and heater.

    The technician was knowledgeable, explained / discussed what he was doing, did preventive actions to correct possible source of trouble. Diligently used the booties before entering the house. Did a good job.

    Answer from pro:

    Thank you for the great review Mike! ~Jessica

    Reply created 27 Aug 2019
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