Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13630)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2019

    new ac installed

    Brian and Mike installed my new ac very good work they are very professional, informative, courteous. They cleaned up after they were done asked if we had any questions and explained the new thermostat in great detail. I am very pleased with there work ethic and would highly recommend them to anyone, Thank you Regards Steve Henry

    Answer from pro:

    Thank you for the great review Steve! ~Jessica

    Reply created 4 Jun 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 30 May 2019

    Gas Leaks

    Today I had Cameron, from Brantford come to our house to fix, what I thought was a non working Furnace and AC unit. Turns out there were 2 major gas leaks in the house we were unaware of. Cameron let us know he was not leaving until the job was done, fixed the leaks, the AC and Furnace Unit very promptly. He was professional, patience and polite. We feel safe and comforted that the job was handled so well. Thank You!

    Answer from pro:

    Thank you for the wonderful review! ~Jessica

    Reply created 4 Jun 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 30 May 2019

    Service

    Excellent fast service.technician was super efficient and professional .Pinpointed the problem and fixed it.We are highly satisfied with Reliance.We were informed that the technician was running late.I would recommend Reliance.

    Answer from pro:

    Thank you for the kind review Subi! ~Jessica

    Reply created 4 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2019

    PROMPT, PROFESSIONAL SERVICE

    Technician Brian (2019/05/30) provided prompt, professional service with a heating repair. Brian politely suggested additional plumbing cover, after I explained the basement had recently flooded, without being overbearingly insistent in his recommendation. Reliance you guys sure do have the best employees on your team! I salute you.

    Answer from pro:

    Thank you so much for your amazing review Lee! ~Haley

    Reply created 31 May 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 30 May 2019

    Great Service, Dennis!

    I have the plumbing contract, and it is just great. Whenever I've called, the service has been excellent, and very timely. I'm so thankful that Reliance has this service, and that they've hired Dennis, who is knowledgeable and professional.

    Answer from pro:

    Thank you so much for your great review! ~Haley

    Reply created 31 May 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 29 May 2019

    Pre-season inspection of AC and Furnace

    We rent the equipment so this inspection is included in the service they provided. The Technician provided good information about the centralized air system that helps us understand how to manage it, maximize it's usage to give better air distribution on the different levels of the house.

    Answer from pro:

    Thank you for your review! ~Haley

    Reply created 30 May 2019
  • Review from S Sheikh
    Rating: 5 out of 5
    Review left on 29 May 2019

    A/C maintenance

    Luis from Reliance was professional, pleasant, and efficient with his diagnosis, resolution and service. The A/C wasn't working despite new equipment. His courtesy and explanation of what needed to be fixed was appreciated. Thank you Luis for fixing the issue! Because I'm on the maintenance/protection plan... I didn't need to pay any charges upfront.

    Answer from pro:

    Thank you very much for great review! ~Haley

    Reply created 30 May 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 29 May 2019

    Plumbing

    Kyle was very helpful , knowledgeable and very professional. Thanks for you help Kyle. Kyle was very helpful , knowledgeable and very professional. Thanks for you help Kyle. Sincerely Ls

    Answer from pro:

    Thank you so much for your awesome review. ~Haley

    Reply created 30 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 May 2019

    install of new payne ac and furnace

    reliance team coordinated next day install after completion of agreement. clean install and equipment works as stated. previous lennox ac was approximately 30 years old but consumed much more power than new high efficiency 2 stage ac and furnace.

    Answer from pro:

    Thank you for your nice review. ~Haley

    Reply created 30 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2019

    New AC/Furnace/Humidifier/NEST thermostat install.

    Nothing but amazing things to say about service as a whole. Our sales consultant, Bastiaan who came to discuss our options was honest, kind and courteous and very knowledgeable. Install was arranged already for the next day once we decided on what package we wanted. Bastiaan also checked in and popped in during install to ensure everything was going smoothly. Rob and Ryan were equally as friendly, courteous and knowledgeable. They completely the work efficiently and on time and were extremely helpful explaining everything. We are super happy with the ease of renting the units and the peace of mind that everything is included re yearly maintenance etc.

    Answer from pro:

    Thank you so much for your awesome review! ~Haley

    Reply created 30 May 2019