Reliance Home Comfort reviews (13631)

Called for hot water tank repair. Was told by repair man that i was in violation and not to code for venting. Was told i have 3 options 1 hiring a contrator to do the venting, 1 replace hot water tank with one that is going to cost me an additional $10 per month or 3 replace furnace to high efficiency. I chose option 2 took the day off work foe the replacement and was just told that replacing the tank will not clear the violation. I now have to hire someone to do the venting and take yet another day off or replace the furnace. Beyond disappointed with advice, lost wages, now more lost wages and additional cost. I didnt even have to replace the hot water tank to begin with so now another $120.00+ going to reliance when it could have stayed in my pocket

Had the reliance rep Pamela Calderone come to my house. She was very well trained sales person. Her knowledge on AC's were excellent as I had done my research I knew she did not make things up. It was unfortune I had to decide not to install the one she was offering as I wanted Trane and she could not offer it. I would call her up anytime I need something done as she was very honest and her prices were also very comparable with anything out in the market. Thanks for her time and for reliance to have such sales people

Bill young was extremely nice. Had great customer service and very easy to talk too. Very knowledgable and would definitely deal with him again. Very happy with his service. I will definitely recommend him.

I Just want to say what a fantastic repair job and service I received., - had a leaking toilet and a broken tap faucet. The service guy was called Ross (4346) he was so polite and did a great job. He was really diligent and explained about the problem. He even cleaned up the mess perfectly after he was done. 10 out of 10 - Ross is an absolute credit to this company. I'm so glad I have maintenance agreements with Reliance. M.G.

had a service call today to clean my furnave and change out my filter job well done jamie n 0302 was friendly and answered any question i had very satisfied with reliance home service

Booking the call was great and didn't take long at getting the tech over to repair the water heater. The time frame was very flexible to fit our schedule. The technician knew what the problem was upon arrival and was quick at fixing the issue technician daa2881 James L. Thank you for your service.

Waking up to get ready for work only to figure out that there is no hot water is not a great way to start your day! From the time the call was answered to the time that Rob (ID# 4238) came to the rescue was 30 minutes! Ignitor repaired, hot water restored! Rob was professional, courteous and efficient! Thanks Rob

The response time was very quick. The Technician, Jason, was polite and understanding. I asked him to wait as I was delayed and he did so without hesitation. He is very knowledgeable and had the problem fixed immediately.

David Van Bakel the HVAC technician called in advance to verify the appointment time and if I would like him to come earlier or give me more time. He was at my house exactly on time after we talked. The furnace servicing was completed in a timely fashion and was explained so that I understood the process. The work area was left in a very clean condition and David's professionalism was second to none. Another great Reliance experience.

Just want to say thank you to the great technicians Daniel,Lance and Jordan who did the installation at our house today .You are truly very knowledgeable and polite .You left our house spotless . Reliance is very lucky to have great technicians like you.Once again Thank you.