ANTA Plumbing

Rating: 4.8 out of 5

ANTA Plumbing reviews (409)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jan 2013

    Change mixing valve

    Good service, very responsive to calls. Got the service appointment on next day. Technician arrived on time. He was nice and he explained the situation very well. He was very professional and patient.

    Answer from pro:

    We appreciate the feedback from customers and are extremely happy that we could accommodate you. Balancing a technician's schedule is not always an easy task since there are so many variables in the industry but it's important to Anta Plumbing to make every effort to get technicians to your home as soon as possible and on time. We're happy that your experience with us was positive and we thank you so much for your positive review and for taking the time to post it!

    Reply created 17 Jan 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Dec 2012

    change water line from main to building

    Very professional, service call to appointment in same day and FIXED the problem at the same time! Very knowledgable and always kept me up to date step by step throughout the process. Business should ALWAYS be a great experience like this. Thanks to Steven Martel, you and your crew were fantastic!

    Answer from pro:

    It's great to hear that we were able to solve your plumbing issues promptly Joe. Thanks so much for your great review. It's important here at Anta to keep customers informed throughout the process. and to complete the work without delay in order to reduce any inconvenience for customers. We're happy that our crews were able to make this a great experience for you! Thanks again for your awesome review!

    Reply created 17 Dec 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2012

    Replace Delta shower cartridge

    Had a dripping shower faucet. I used Anta before for a leaking PVC drain pipe and was very happy. Patrick J did the work and was polite, neat and did a great job. I never have to look for an honest plumber... just call Anta.

    Answer from pro:

    Thank you for your review. We're thrilled to hear that Patrick did such a great job for you and that he was very professional. Customer service is a priority at Anta Plumbing and it's great news when we hear that employees represent us well. Thank you again for taking the time to write your review.

    Reply created 6 Dec 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2012

    Replaced shut-off valve

    My shut-off valve for the garden hose had suddenly seized up so I wanted to make sure that it got replaced before it starts getting cold. The ladies (sorry, I forgot your names) that I spoke with were pleasant and easy going. I was quoted a couple of prices which I found reasonable, and when the technician was a little behind schedule they called me to let me know. Patrick (the plumbing technician) was very courteous and knowledgeable. The shut-off valve was in a pretty tight and awkward spot which would scare off most technicians, but that didn't bother him one bit. He went through a couple of options with me, fixed the problem with ease, and he triple checked to make sure that there were no leaks. That proves that Patrick is an experienced and thorough plumbing technician who does his job right and takes pride in his work. I would recommend AnTa Plumbing Inc to anyone that wants great customer service and professional quality work done. The work also has a one year warranty.

    Answer from pro:

    Thank you for such a wonderful review Mr. Rey! We are so pleased that Patrick and our office staff represent Anta with professionalism. It's very important to us at Anta that the staff treat our customers with respect and that they perform their duties with honesty & integrity. It's also nice to know that Patrick went over your options with you before proceeding with the work to alleve any misgivings you may have had. These are some of the important qualities that we look for in our employees and it's great to hear from customers that Patrick represents us well. Thank you again!

    Reply created 3 Dec 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Nov 2012

    Replacing main water line exterior of home and interior. Instalation of back water valve.

    A-M-A-Z-I-N-G professional, efficient and thorough work completed on my property. Right from the beginning this has been a perfect experience. There was an actual person to take my call and get my details, Steven Martel called me back promptly and came to my house soon after to give me a very reasonable quote for the high quality of work done. He provides full explanations for what will be done on your property, which is important because nobody likes plumbing surprises! They worked around my schedule to complete the work and were respectful, courteous and professional. Steven Martel will be my go-to guy for all my plumbing needs and I have no problem recommending him to my family, friends and coworkers. I went through 15 separate quotes before choosing him, so I'm saving you the time from going through what I did. I do a lot of renovations and he is the only contractor that I haven't had to scream at for messing up the job. That says a lot. Thanks Steve!

    Answer from pro:

    Wow! Thank you for the awsome review. Customer service is a number one priority at AnTa and we're pleased to see that it shows in our employees. You're absolutely right when you say no one likes plumbing surprises, especially costly plumbing surprises. Even though you can't always predict what you'll find, we try our best to anticipate the possibilities whenever we begin a project. That's why it is so important for homeowners to meet with our staff before the project begins. It gives them an opportunity to ask questions & get answers and also allows them to plan ahead. In most cases we can work around the customers schedule so there is as little inconvenience as possible for the home owner. We're happy that we could do that for you and we look forward to a future business relationship with you!

    Reply created 9 Nov 2012
  • Review from Lisa Baker
    Rating: 5 out of 5
    Review left on 11 Oct 2012

    small plumbing items and drain inspection

    Patrick came to give an estimate for some small issues to do with plumbing fixtures and also for a drain inspection. He fixed the plumbing issues immediately and organised for a drain inspection the same day. He was back an hour later with a colleague and the inspection was over in half an hour. This is the first time I've used Anta and I had no problem getting somebody out despite the fact it was only a small job. Many thanks.

    Answer from pro:

    We're happy that we could solve your plumbing issues quickly. Thank you so much for your wonderful review. Our goal is to get to the customer as soon as possilble, regardless of the depth of the problem. At Anta we understand that although the issues may seem minor they can be a huge inconvenience. All jobs are important, big or small. Thank you again and we're pleased to have served you.

    Reply created 11 Oct 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2012

    Fixing my mistakes!

    So my DIY bathroom went a bit sideways.....rather then getting stressed and wasting another day on it, I called AnTa plumbing. Patrick was great, super quick, informative and helpful. I would highly recommend this crew!

    Answer from pro:

    Thank you for taking the time to write a review! We appreciate when our customers do that because it lets us know how our employees are doing out there in the field. Unfortunately, DIY always seems like the right choice but can often lead to unexpected results. Patrick is a great guy and we're happy to hear that he took the time to discuss the situation with you & that you found it helpful. Hopefully you won't need us any time soon but if you do, we will look forward to serving you again. Thanks again for your review and thanks for choosing us to help!

    Reply created 3 Oct 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2012

    New water service line

    I called and had Steve come for an estimate - and booked the work shortly after. Vadim and Yvon (sp?) came 5 mins early - and worked hard until the job was complete! They torpedo'd a 1 inch line for me from the city shutoff to my house, and were able to move my water meter to a better sport - even though a competitor said no to me. They only had to dig a small hole in my floor (which they recemented) and dug a 6ft deep hole in my yard. Everything was done neatly and put back exactly as it was. They even swept my basement area and made sure there was no dirt anywhere. I would definately recommend work from AnTa. Their price was competitive, they were able to commit to the work right away, and did the job quickly and neatly! Great job - and we are very happy with our water pressure now!

    Answer from pro:

    Awesome review! Thank you so much Rico. We're pleased to hear that you're happy with the water pressure in your home now. Torpedoing is a very popular method of replacing piping these days because it eliminates the need to dig vast areas. Since there is less digging there is also less mess. It's important to us that our employees leave your property in prestine condition and we're happy to hear that they've done so. We look forward to a continued business relationship with you and thank you for your wonderful review.

    Reply created 22 Sep 2012
  • Review from Juliet Linson
    Rating: 5 out of 5
    Review left on 19 Sep 2012

    water supply lead pipe removal

    Anta plumbing are efficient, friendly and easy to work with. they are very respectful of your home and very polite. they answered all of my questions no matter how simple they seemed. they turn up on time and work quickly using dust sheets inside the house and removing footwear whenever possible. the finished job was so neat and tidy, i was very pleased. this is a professional company and i will be using them again for my other plumbing needs in the near future.

    Answer from pro:

    Thank you for posting your fabulous review on HS. We appreciate that you took the time out of your busy schedule to post a review. It's important to us that our employees respond positively to your questions because you have legimate concerns about your investment and health & safety of your family. We're glad to address all of your concerns so you can be assured that both your investment and family are safe! It's great to hear that our employees took such good care of your property too (hmmm, I wonder if they do that at home?)! We will look forward to working with you in the future. Thank you.

    Reply created 20 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Sep 2012

    No water pressure

    After replacing a countertop, faucets and piping at our commercial location on a Sunday we ran into a problem with no water pressure just at the location where we had made repairs. I called Anta Plumbing and within 1 1/2 hours Jonathan showed up, he quickly identified the problem as a blockage in the new faucets we installed due to debris we had created during counter installation (sawdust). Jonathan cleared out the debris and show me how to do myself if this issue ever re-occurs. He them completed the rest of the piping installation in no time along with some very helpful information.

    Answer from pro:

    We thank you so much for your positive review. We're very pleased that Jonathan took the time to show you how to correct the problem yourself in the future & that he provided you with other helpful info. It's also great to hear that he was able to solve the problem without too much disruption. we appreciate you taking time to write a review & look forward to being of service to you in the future. Thanks again!

    Reply created 19 Sep 2012