ANTA Plumbing

Rating: 4.8 out of 5

ANTA Plumbing reviews (409)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Sep 2012

    Replacement of main water valve

    Jonathan was punctual, friendly and efficient. After the call I had some concerns and he responded to my query in a helpful and professional manner promptly after being informed of my follow-up request by dispatch.

    Answer from pro:

    Thank you for your review on our service Bill! We are pleased to have provided you with our services & that you found our staff professional, friendly and efficient. We encourage our staff to take the time to follow up with customers whenever the customer requests it. No question is a silly question! If it means peace of mind for the customer than we can take the time to put them at ease. Thank you again for posting your super review!

    Reply created 18 Sep 2012
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 16 Sep 2012

    bathroom

    Jonathan was ontime and gave great service, very knowledgeable and polite. Recommend ANTA plumbing over anyone else. Different to get great service from a company in this day of age.

    Answer from pro:

    It's a number one priority at AnTa to provide great service. We expect staff at AnTa to treat customers the way they themselves wish to be treated. We're thrilled that our staff left you with such a positive impression. We'd like to thank you for your trust in us and for preparing such a positive recommendation. Also, thank you for taking the time to post your review here.

    Reply created 18 Sep 2012
  • Review from Lina
    Rating: 5 out of 5
    Review left on 14 Sep 2012

    Sump pump and weeping tile installation

    AnTa plumbing did work in our basement for flooding protection. They replaced an old sump pump , installed weeping tile and protected the walls of the room with foundation tarp. They did a great job and after it was done the clean up was amazing. Very professional company- right from the first phone call with Tanya to the estimate and the completion of the work. Would recoomend.

    Answer from pro:

    You certainly had a lot of work done but it was necessary to protect your investment. Thanks so much for your superb review! We're ecstatic to hear that your experience with AnTa was so positive. We strive hard to ensure that our employees from dispatch to technicians are knowledgable & respectful of both you and your property. Thank you again for your recommendation.

    Reply created 17 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Sep 2012

    Shower plumbing issue

    In the the past my interactions with plumbers, on the whole have been rather negative. Jonthan proved to be the exact opposite.He was very professsional,personable and friendly. He took the time to explain the problem as well as how to a void creating it in the future and what to do if it happened again. I would recomend Anta, the company, or Jonathan, the plumber to any one .

    Answer from pro:

    Thank you for submitting your awesome review! We're happy to hear that Jonathan has made a positive impression (yet again) on you. It's important to us that our employees show professionalism at all times. Spending the day with the plumber is not everyone's ideal way to spend an afternoon so it's important that our employees interact pleasantly with our customers. We're very pleased that he took the time to explain how to do preventative maintenance too! These tips can prevent bigger issues in the future. Thank you again for taking time out of your day to write a review.

    Reply created 17 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Sep 2012

    Commerical Dish Drain Repair

    Had been having trouble with super slow drainage with the dish drain in our re-vamped Heritage building kitchen. Jonathan came exactly when he said he would, and was a general pleasure to work with. He solved the drain problems, and preemptively fixed some problems I wasn't even aware. Well above completely satisfied. A++ Would call again.

    Answer from pro:

    It's always great to hear that customers are satisfied with the work done & that our employees go above & beyond what was expected. Thank you so much for your favorable review! It is a pleasure to serve you.

    Reply created 17 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2012

    leaking water pipe

    I discovered a leaking pipe in my basement when I got home from work around 6 PM. Jonathan arrived within an hour of my call to AnTa and made the repair. He was pleasant and efficient. The cost was very reasonable.

    Answer from pro:

    Thank you so much for your super review! It's not fun dealing with a situation like this especially when you just get home from work and are ready to relax. We're so glad Jonathan was able to get there quickly to solve the problem. Customer service is very important to AnTa so we are really happy to hear that Jonathan represents us well in the the field & that he was able to do the necessary repairs for reasonable price. Thank you again for taking the time to write a review to help others in the same situation!

    Reply created 17 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2012

    Replace toilet water supply valve

    I am pleased with AnTa Plumbing because I found they were very professional all around. They called to let me know the Plumber was on his way and the Plumber, Jonathan, was friendly, knowledgeable and completed the work quickly. I am planning on setting another appointment to get my refrigerator water line connected. A+

    Answer from pro:

    Thank you for such a lovely review! It has been a pleasure working for you. We can never stress enough how important it is to AnTa that our employees behave in a professional manner at all times because they are professionals. We're pleased that Jonathan made you comfortable & that the work was completed in a timely manner. We will look forward to working with you again soon!

    Reply created 13 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2012

    Backyard drain & inside backflow valves installation

    AnTa definitely deserves the great ratings & reviews I saw for them when researching who to call for some crucial flood protection work on our newly aquired house.. Steve did a great job of helping me decide on the scope of work needed & the guys that did the outdoor drain work (Igor, Oleg & Jey) did a great job. The guys that installed our backflow valves in the basement also did a great job & were very careful in moving & protecting the appliances & sink while they worked & re-installing everything perfectly when finished. Tanya in the office was also very helpful in co-ordinating the city inspection in a timely manner & the paperwork so we could submit our Toronto basement flooding subsidy form right away.

    Answer from pro:

    We'd like to thank you for taking the time to write such an uplifting review! You had a great group of men to do your drain & back water valve. They are extremely knowledgable and very proud of the work they do so we're happy that it shows when they're on the job. We can't stress enough how glad we are to hear that our employees respect our customers' property. We wouldn't expect anything less from them. Also, many people don't realize that there is a flood prevention subsidy in Toronto so we're happy that you mention it in your review. It is surprisingly easy to apply for, especially when Tanya is on the job. You are correct in saying that Tanya is very good at coordinating the city inspection & documentation. She doesn't let anything get by her! So thank you again for your great review & we look forward to a continued working relationship with you .

    Reply created 13 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Sep 2012

    cracked pipes and leaking wall

    Anta is a very good company. Everyone, from the people who answer the phone, to Tony, the head plumber, to Luke and Vlad who did the work, were friendly and knowledgeable. Tony was excellent in terms of figuring out what was wrong and coming up with an economical solution. He also gave us advice on other matters. Luke and Vlad were very respectful of the house, keeping things clean, and keeping out of my way. I would recommend Anta to anyone. Thank you!

    Answer from pro:

    Thank you for the super review & recommendation! We're really happy to hear that your experience with our employees was positive. You're absolutely correct when you said Tony is excellent in figuring out economical solutions. However, that's what we expect from all AnTa employees...."Provide economical solutions & options but do not sacrifice quality in the process! ". We're also very happy to hear that Luke & Vlad were respectful of your property. They're supermen! Should you ever require our services again we will look forward to being at your service. Thank you again!

    Reply created 13 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Sep 2012

    Various plumbing projects

    I was the owner of a resteraunt in Mississauga, and I used them a few different times over the course of the few years I had the business, and had them repair a few different things. I've always found them very proffesional, very prompt. I've dealt with more then of there plumbers, and they were all very polite, and proffesional, especially Patrick. I did have one odd time where I had a plumber who I thought wasnt very proffesional, and didnt know what he was doing, and I let Anta know and they were very apologetic and someone else came instead, which was pretty awesome. By the way, there very friendly over the phone, there receptionists were very friendly, and very knowlegable, they've generally know the problems right when I described them (one lady named tatiana I think was very knowlegable) I had an older store so things would break down randomly at odd times. I liked how I never had to wait to long in emergancy situtations, they would come asap. When I renovated my store before I sold it, I had a few different things I needed done, and Patrick even offered to come after the resteraunt closed so then it wouldnt affect my business (water being essential to operating the resteraunt!) Many of the parts I had were older and no longer available, but he kept me informed all the while of the various newer parts and gave me the choices of the different options.They gave me a warrenty, and everything, so I didnt have to worry about anything going wrong. Price wise they were very reasonable, I find there prices midrange, which is good (Go to low in the GTA and you know your gona have to pay someone else to come again! speaking from experience.) As I said I have various things done through them, and dealt with them repetedly.

    Answer from pro:

    Wow, what an awesome review! We thank you for submitting this information. When customers do this, it gives us a better idea of what we need to do to make things better. At AnTa our customers are important & we like to know how our employees represent us in the field so we can immediately jump on any issues that don't live up to our standards or expectations. We constantly strive to improve customer service & customer satisfation. Our employees take pride in their work, they want to do the best for you & be available to you when you need them. We understand people have businesses to run, jobs to go to and families to care for so, we try to be flexible and are pleased we could accomodate you. Thank you again for the positive review!

    Reply created 13 Sep 2012