1 review Mississauga, ON Joined 2014/04/12

10/10

Heating & Air Conditioning review in Mississauga

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/12/2014

The repair was not completed on the first visit as the part required was not available. However, the technician who handled the first visit saw to it that I was up and running till the required part came in.

Job Price

Approximate cost of services:: $1,200.00

0 of 1 people found this review helpful.

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Isabel. J. from Mississauga

1 review Mississauga, ON Joined 2014/04/12

8/10

Duct Cleaning

Duct Cleaning review in Mississauga

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/12/2014

Overall the experience with both customer service and the service Technician were very good. And yes I will use Direct Energy services and recommend the service to others. Thank you.

Job Price

Approximate cost of services:: $400.00

0 of 1 people found this review helpful.

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Karen from Pickering

1 review Pickering, ON Joined 2014/04/12

9/10

HVAC Services

Heating & Air Conditioning review in Pickering

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/12/2014

The technician was very considerate of my home, was prompt and explained to me about proper maintenance of my furnace. ie changing my filter every three months so that the furnace is working at optimal efficiency.

Job Price

Approximate cost of services:: $55.00

0 of 1 people found this review helpful.

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Caroline from Thornhill

1 review Thornhill, ON Joined 2014/04/12

10/10

Hot Water Heater Service

Water Filtration & Purification review in Thornhill

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/12/2014

We had a problem with our hot water heater. We phoned in the middle of the night, was able to talk with a real person and made on appointment convenient to us for the technician to come. The direct energy technician came on-time and changed to indoor shoes without us asking. He diagnosed and fixed our problems in less than 10 minutes. Thank you!

Job Price

Approximate cost of services:: $0.00

0 of 1 people found this review helpful.

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Vicki. W from Mississauga

6 reviews Mississauga, ON Joined 2014/04/12

10/10

HVAC Service

Heating & Air Conditioning review in Mississauga

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/12/2014

The service man that we had was fabulous!! He was extremely knowledgeable and we really felt confident about the work he had done and he left us feeling good. We actually talked about him after he left, saying that he definitely exceeded our expectations. He explained to us what had happened with the furnace and recommended a couple of things we should do to help avoid this from happening again in the future. He was great! However, from the time I placed the service call until the time I received a call back was 10 hours, which frustrated me a bit. Overall I was very happy with our service call. I don't recall the service technicians name but he was really tall (approximately 6' 4", dark hair and wore glasses. Very smart gentleman that serves your Company well.

Job Price

Approximate cost of services:: $0.00

0 of 1 people found this review helpful.

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Yaubong from Markham

1 review Markham, ON Joined 2014/04/12

9/10

RWH Install

Markham

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/12/2014

Good: (1) On time show up as booking. (2) Good advice to other set up. (3) Quick installation. (4) In general keep place clean. (5) Seal up area not part of his work. bad: (1) Did not re-install the door he taken down. Thank you.

Job Price

Approximate cost of services:: $0.00

0 of 1 people found this review helpful.

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Tina from Courtice

1 review Courtice, ON Joined 2014/04/12

10/10

Hvac Install

Heating & Air Conditioning review in Courtice

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/12/2014

Our experience with direct energy delivery and installing our new furnace and air-conditioner was awesome. We were extremely impressed with the professionalism and caring that were offered. You made a very stressful decision completely stress free. Rick and his team are the best. Thank you so much.

Job Price

Approximate cost of services:: $7,000.00

0 of 1 people found this review helpful.

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Bob. A from Ottawa

1 review Ottawa, ON Joined 2014/04/11

10/10

HVAC Install

Heating & Air Conditioning review in Ottawa

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/11/2014

I can't say enough good things about Paul Cossitt, the Sales Rep as well as Craig and Sean, the installers. Theses 3 guys made the whole experience extremely pleasant. You are fortunate as a company to have these 3 individuals representing your name and your brand. Not only would I recommend Direct Energy, but I have already spoken at length with a neighbour who will very likely be in touch with you in the days to come to purchase a new furnace.

Job Price

Approximate cost of services:: $4,800.00

0 of 1 people found this review helpful.

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Fazeela from Ajax

1 review Maple, ON Joined 2014/04/11

9/10

Hvac Service

Heating & Air Conditioning review in Maple

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/11/2014

The service technician was excellent. We had a problem with our hot water tank venting and he explained the situation to me and then contacted Direct Energy to find out the best way to deal with problem. I was called by Direct Energy right away with my options. My overall experience was excellent.

Job Price

Approximate cost of services:: $0.00

0 of 1 people found this review helpful.

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Neil from Toronto

8 reviews Toronto, ON Joined 2013/05/09

10/10

HVAC Service

Heating & Air Conditioning review in Toronto

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/11/2014

The service call resulted in our discovering that the furnace heat exchangers had to be changed. I decided to buy a new furnace. Regarding your service and sales reps, both were excellent and knowledgeable, courteous and professional in the best sense. Fabio, the technician, and Barry Kalisky, the sales rep are excellent examples of good customer relations.

Job Price

Approximate cost of services:: $3,100.00

0 of 1 people found this review helpful.

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