1 review Bradford, ON Joined 2014/03/31

10/10

Heating & Air Conditioning review in Bradford

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

03/31/2014

The technician was very friendly and informative. He was also respectful in my home. He called before coming to make sure I was okay with the time he would get there. Overall great experience.

Job Price

Approximate cost of services:: $120.00

0 of 1 people found this review helpful.

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Juliet from Pickering

1 review Pickering, ON Joined 2014/03/31

10/10

HVAC Service

Heating & Air Conditioning review in Pickering

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

03/31/2014

THE TECHNICIAN THAT SERVICED MY HOME FURNACE ON FEBRUARY 8, 2014, MR. COPPING WAS VERY CLEAN, POLITE AND ANSWER EVERY QUESTION I ASKED HIM AS HE WAS WORKING, HE ALSO CLEANED UP AFTER HIMSELF WHICH WAS GREAT THAT NEVER HAPPENS, YOU NEED MORE WORKERS LIKE HIM. MY HAT IS OFF TO HIM. THANK YOU.

Job Price

Approximate cost of services:: $0.00

1 of 2 people found this review helpful.

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JIM from Mississauga

1 review Mississauga, ON Joined 2014/03/31

10/10

Rental Hot Water Install

Water Filtration & Purification review in Mississauga

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

03/31/2014

CUSTOMER SERVICE REPRESENTATIVES ARE ALWAYS FRIENDLY AND HELPFUL. SERVICE CALLS ARE ALWAYS ARRANGED PROMPTLY AND SERVICE TECHNICIANS ARRIVE WITHIN THE SPECIFIED TIME. RECENT HOT WATER TANK INSTALLATION WAS DONE EFFICIENTLY AND SATISFACTORILY.

Job Price

Approximate cost of services:: $65.00

0 of 1 people found this review helpful.

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LORI from Toronto

1 review Scarborough, ON Joined 2014/03/31

10/10

HVAC Service

Heating & Air Conditioning review in Scarborough

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

03/31/2014

The technician that came to clean and service my furnace was excellent, friendly and knowledgeable. He has also cleaned my furnace in the past and each time he was so friendly, a real pleasure. An excellent employee and excellent representative of Direct Energy.

Job Price

Approximate cost of services:: $0.00

0 of 1 people found this review helpful.

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RACHELLE P. from Halifax

1 review Midland, ON Joined 2014/03/31

8/10

Furnace Maintenance

Heating & Air Conditioning review in Midland

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

03/31/2014

The first customer service representative was not able to find me an available appointment time. The next week I received a call from a different representative who found me an appointment within 3 minutes.... not sure why that could not have been resolved on the first call. Otherwise, the service was great. Thank you

Job Price

Approximate cost of services:: $0.00

0 of 1 people found this review helpful.

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JIRAIR M. from Halifax

1 review North York, ON Joined 2014/03/31

9/10

RWH Install

North York

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

03/31/2014

FRIENDLY AND COURTEOUS CUSTOMER SERVICE (PHONE). SERVICEMEN ARRIVED AT THE PROMISED TIME THE VERY NEXT DAY (A SUNDAY!). BOTH SERVICEMEN WERE FRIENDLY AND EFFICIENT. QUICKLY REPLACED WATER HEATER WITHOUT LEAVING A MESS BEHIND. REASON FOR NOT PERFECT SCORE; 30 MINUTE WAIT FOR TELEPHONE TO BE ANSWERED – OUR PHONE'S BATTERY COMPLETELY DISCHARGED.

Job Price

Approximate cost of services:: $0.00

0 of 1 people found this review helpful.

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Michelle from Oshawa

1 review Oshawa, ON Joined 2014/03/31

10/10

HVAC Service

Heating & Air Conditioning review in Oshawa

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

03/31/2014

I came home to a cold house - not good. When the maintenance check was done in the fall the service person left a check list of things to try if the furnace stopped working. I tried everything and ended up calling for some help. Wow, it was amazing the service and help I received. I was able to get a service call that night and my protection plan covered the cost of a new motor. I was very impressed and so relieved. My thanks and gratitude go out to the Direct Energy team.

Job Price

Approximate cost of services:: $677.00

0 of 1 people found this review helpful.

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COLIN C. from Palgrave

1 review Palgrave, ON Joined 2014/03/31

10/10

HVAC Service

Heating & Air Conditioning review in Palgrave

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

03/31/2014

This was the 4th. time that we have had to make a service call for the same problem, and this time, the service man went to the heart of the problem. I was very pleased.

Job Price

Approximate cost of services:: $0.00

0 of 1 people found this review helpful.

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Brian from Newmarket

1 review Newmarket, ON Joined 2014/03/31

10/10

HVAC Service

Heating & Air Conditioning review in Newmarket

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

03/31/2014

HEAT PROBLEMS ON NEW YEAR'S EVENING. DIRECT ENERGY CAME OVER NEW YEAR DAY, ALTHOUGH THEY DIDN'T HAVE THE PART WE NEEDED, THEY SUPPLIED US WITH ELECTRIC HEATERS UNTIL JANUARY 2ND WHEN FIXED. THANKS.

Job Price

Approximate cost of services:: $0.00

0 of 1 people found this review helpful.

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Lidia from York

1 review York, ON Joined 2014/03/31

10/10

New furnace and air conditioner

Heating & Air Conditioning review in York

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

03/31/2014

I can hear just by talking on the phone with the representatives that Direct Energy is an honest, upright and well managed company. The service I called for was in relation to sewer flood damages and restoration services. I wish the insurance companies would deal directly with Direct Energy for faster efficient and cost effective service that is to code.

Job Price

Approximate cost of services:: $8,927.00

0 of 1 people found this review helpful.

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