International Pool & Spa Centers

Swimming Pools, Spas & Hot Tubs
800 Taunton W Oshawa ON L1H 7K4
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Swimming Pools, Spas & Hot Tubs
International Pool & Spa Centers
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80%

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Reviews by rating (past 12 months)

Reviews for International Pool & Spa Centers

Average customer rating:
8.5 10 (56 reviews)

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Barbara from Oshawa
Barbara from Oshawa
1 review Oshawa, ON
10/10

Pool Opening and Pool Products

We have used International Pool & Spa for 5 years to open and close our pool. The service is excellent, staff is friendly and cost is reasonable. I would recommend International Pool & Spa.

Approximate cost of services:
$250.00
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Company Response

Thanks for the recommendation Barbara. We appreciate your business.

Robert Beresford from Pickering
Robert Beresford from Pickering
2 reviews Pickering, ON
10/10

Spa repairs and pool openings

I have been using International Pool/Spa for my pool servicing including repairs when needed, and the service is fast and spot on. When they say they'll be there they are , the workmen are excellent mannerly and very knowledgable . Ive never had a repair repeated as they follow through. I feel secure in the work they do and the prices are reasonable. My wife and I are retired and they go that extra bit to help us have everything just right when they leave. The repair I had done for my hot tub was a tough job for what had to be done, my hottub is 10 yrs old and it finally got a few leaks and needed a new pump. It runs like new! thx Brent to you and your team great work !

Approximate cost of services:
$1,129.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the kind words

David from Oshawa
David from Oshawa
1 review Oshawa, ON
10/10

spa service

We purchased our spa 6 years ago This company has been excellent in the area of customer training, water quality testing and sevice. We recently had the spa closed- the service providers called ahead, showed up on time and completed the job promptly. We purchased a pool at our last house and were equally impressed with this company.

Approximate cost of services:
$275.00
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Company Response

Thanks for taking the times to share your experience. Hopefully we can continue to meet your expectations.

Debbie  from Pickering
Debbie from Pickering
1 review Pickering, ON
10/10

pool set up

International Pool, Thank you I was a bit scared with this pool undertaking but you have made it all so easy, Exceptional work and stellar customer service. I swim in the ocean and now I can enjoy that feeling in my backyard. You have a new customer for life.. Taryn you are truly the best! Soooo Happy!

Approximate cost of services:
$50,000.00
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Company Response

We are very pleased to hear that you are happy with your pool. We look forward to a long relationship with you and your family.

Paul O'Ryan from Little Britain
Paul O'Ryan from Little Britain
1 review Little Britain, ON
9/10

Hut Tub / Spa

We recently purchased a Coast Spa from Intl. Pool and Spa Oshawa location. During the sale process Brent was very professional. Following the installation we had an issue with the hot tub. Brent responded very quickly and took care of everything. Overall these people were very professional and made a potentially bad situation good. We will definitely recommend this company.

Approximate cost of services:
$17,000.00
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Company Response

Hi Paul
Thanks for sharing. We are glad we were able to get everything sorted out.

Ann Marie Mills from Uxbridge
Ann Marie Mills from Uxbridge
1 review Uxbridge, ON
10/10

Spa Motor 2 not working; Bypass Valve leaking

With Brent's advice & support I was able to pull motor 2 out of my Spa myself & take it to who Brent takes customers motors to in Ajax. He also instructed me through repairing my leaky Bypass/Shutoff valve with Epoxy.
Brent patiently answered all of my questions over numerous telephone calls & saved me a fair bit of money. He gave me the confidence for me to handle the repair myself rather than incurring on site x 2 for travel & labour to remove, fix & reinstall the motor & fix the Bypass/Shutoff valve.
It was very refreshing dealing with Brent who gave his customer respect & all the time I needed.
Thanks Brent for your patience, help & for saving me some money.

Approximate cost of services:
$138.00
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Company Response

Hi Ann Marie
Thank you for taking the time out of your busy day to provide such a nice review. We will pass along your kind words to Brent and his staff.

Liz Bachour from Whitby
Liz Bachour from Whitby
1 review Whitby, ON
10/10

Semi inground pool

International Pool & Spa Oshawa
Thanks for setting up our backyard oasis on time with a fantastic crew and service that is unbeatable! We are enjoying our early start to summer in our semi-inground pool.

Approximate cost of services:
$25,000.00
1 of 1 people found this review helpful.
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10/10

Pool Liner instal

We run a swim school & having the project completed on time was critical. Not only was it done ahead of schedule, but when I was concerned we were not ready for the liner to be installed due to issues repairing the concrete; Brent & staff in Oshawa helped to fix the issues and went beyond our expectations. Every call was returned in a timely matter and help was given at every step of the way! Best experience in 30 years of dealing with pool companies.

Approximate cost of services:
$6,000.00
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Lou from Whitby
Lou from Whitby
1 review Whitby, ON
8/10

INGROUND SALT WATER POOL

Our salt generator stopped working. The expensive components are still under warranty and the less expensive components are not. Their staff could not troubleshoot the problem so it is not known if the problem is with the components under the warranty or the components not under warranty. They came to the rescue with a perfect solution.

Review has 1 previous version
Approximate cost of services:
$1,500.00
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Bonnie Edgar from Oshawa
Bonnie Edgar from Oshawa
1 review Oshawa, ON
10/10

Pool & Hot/Tub

We bought a house with an above ground pool. International Pool & Spa Taunton Road Oshawa has been handling all the maintenance, pool opening/closings without a problem for 6 seasons now! They are very informative, professional and always have valid recommendations to solve any problem that may arise. They can give you professional suggestions to virtually make your pool work free so you have more time to enjoy it! We also bought a hot tub 5 yrs ago and we have received professional service from International on purchase/deliver/installation and maintenance! These guys are the BEST!!! Don't waste your time on shysters at other pool companies....the staff at International never push anything on anyone....they will make suggestions and give you all the time you need to make the decision! If you follow their professional advice....you will enjoy many "problem free" years with your investment! :)

Approximate cost of services:
$10,000.00
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