Juffs Roofing Ltd

Very professional service from estimate to completion. The team exceeded my expectations. Very happy with the end product.
Used this company earlier for siding installation and was once again, totally happy with the results.
Have recommended them to my neighbour.

I hired Juff's because of all the ads I have seen in the area over the 35 years that I lived in my house - they were high profile. I got two quotes and went with Juff's because the salesman, Scott, seemed professional and seemed to know what he was doing. There was a point of contention and I acquiesced to his 'expertise' - my home initially had 2 downspouts that weren't as efficient as they could have been, so I had 3 more installed. When Juff's came out, I asked that the existing downspouts remain or get replaced when they did the eaves-trough. Scott said that wasn't necessary and that I only need two for the square footage of my roof as per the city requirements. So it was done as Scott suggested but he left me the downspouts they removed. In the spring following the fall installation, in a dense downpour the water was teeming over my eaves-trough....the ceiling in the sw corner of my house was dripping with condensation. I called Juff's, they came out and insisted that they did the right thing and that my eaves-trough was full of leaves. NOT! because I have them cleaned every year. Later in the summer, still within the year of installation, I had another issue with water down pouring. I ended up having another company come and install downspouts where Juff's had removed them. Even though Juff's installed my eaves, in some areas, to an unnatural slope, the re-installation (at my cost of $550.) of the downspouts prevented any further problems with water flowing over the eaves-trough or water on my bedroom ceiling. The only time I had a problem with the rain and water was that year that Juff's insisted that the extra downspouts were not needed. I concede that maybe Scott was giving me what 'code' was.....but 'code' was not good for my particular house!
The other problem I had with Juff's was that the basement window that took considerable time for me to choose and pay for was not the window that arrived that cold dark night they planned to install it. After several months, the installer finally came, removed the incumbent window and then proceeded to unwrap the window that I bought - only to discover that he brought the wrong window. I couldn't leave a window without glass for who-knows-how-long in the dead of winter, so for a small discount the wrong window was installed.

Now I need a new roof and so does my neighbour. Guess what - Juff's just lost an easy $8,500.00 worth of business plus any recommendations that might have come from it. Also, the advertising by placing signs on our lawns which happen to be on a semi - main street with tons of traffic.

We had a leak in our roof at the end of the Spring caused by an ice dam. The first two contracters I got estimates from spent about 15 minutes doing a cursory inspection with the generic advice. Steve from Juff's looked on the roof, looked at the water damage and sat with me to ask specific questions like when we noticed the leak, had it gotten worse and which part of the ceiling did it start on ect ect. He pinpointed exactly where the leak probably happened--contradictory to the other contractors--and he was right. Due to weather and a full schedule it took some time to get our job started but we were always kept up to date on where we were slotted. When the work began Chris and his crew were very tidy, fast and professional. We had to wait for the roof to dry before the final coating was applied and due to rain it took over a week--the crew still checked in regularily and came to check progress twice so I never felt we were forgotten. A great experience.

We contacted Juff's Roofing after going through reviews on Homestars. We met Neil, who was very knowledgable and we certainly learned a lot about roofs and venting in one meeting! He provided a quote that was very detailed and let us know exactly what we were getting. We compared his quote to a couple of other "major" installers, and even though they were a bit more expensive, we felt more comfortable that they can deliver what was promised and would have excellent customer service afterward.

We contacted Neil a couple more times after the initial meeting and he was very patient with our questions. After getting Juff's for the job, Shawn (Shaun?) and his crew showed up on the day that was communicated (they had to change it once due to weather conditions, which was understandable). They were friendly and worked really well - they had added a couple of people so that they can finish what would have been a day-and-a-half job in a day.

The finished product looked great - we had some sheathing replaced, armor guard installed over the whole roof, ice and water dams (we previously had none), added some baffles/vents and had two fan vents/hoses installed for when we attach bathroom fans in the future. Now as you know, 2011 had a LOT of rain during spring - and NO leaks!!! Shaun even went the extra mile and fixed a couple of minor things for us (things we couldn't have reached without a really long ladder) which we really, really appreciated!

We know that we expect post-installation customer service from them, however with what we've seen so far, maybe we won't need it! Thanks, Juff's!

I have upgraded my review to a 9, despite some initial bumps in the road. Juffs has been professional and courteous to a tee.
I really appreciate their friendliness and quick response to every issue we had.
Thanks!

We called in Juff's based on their reviews on homestars. They came out and gave us a quote for replacement of the front of our roof. They did an excellent job - we know this because shortly after we sold our home and had three home inspections, all of which looked at the roof. They accomodated our short deadlines and fit us in despite bad weather and a sale deadline. I called to complain about them forgetting a small patch on the side that I assumed was covered by the cost and they sent someone back the next day to fix it. All of their employees were courteous and professional. They swept up the yard afterwards and even took care not to get debris on my flowerbed - which i appreciated. They did have to call me to include work that wasnt covered in the original quote but it a was reasonable additional cost and in the end we were happy with the job they did.

Juff's Roofing just replaced my roof 1 week ago. I was very impressed
with everything; professionalism, knowledge, quality of products,
qality of work, tming, phone calls to keep me abreast of what was going on. This Company is top notch. They are honest and they made me feel very comfortable.
You get what you pay for folks, highly recommend this company and it is worth every cent.

Much like others reviewers, I found Juffs on Homestars. I was actually very impressed with all the companies I found on this site. I chose to go with Juffs because I felt most comfortable that they had done the most through job reviewing my situation. Shay is outstanding! The site crew was prompt clean and did a great job, as noted by all my neighbours. Shane and his crew were done the entire roof ahead of time and even managed to do something I think is borderline unheard of, they came in under the quote by about 10%! I would also like to point out that one concern I did have was corrected right away by Shane who spent an extra three hours himself touching up the concern which I felt was above and beyond what I was expecting.

The house is a 90-year old semi and I had waited too long to get the roof replaced. It had several layers of old shingles and was leaking in two places (at least two places I knew about.) I called Juffs and their rep, Shay, made an appointment very quickly. He went on the roof and took several photos to show me the damage and what was required. He explained the process in detail, showed an extensive portfolio of comparable jobs, and the detailed contract that Juffs uses. He provided various shingle samples, explained what products would be used and all the steps involved. As we were getting into mid-Fall, there were some reasonable delays in the start date given how roofers requires the cooperation of the weather but Susan in the office was great about updates on the start date.
Getting this new roof was an extensive job which took 4.5 days. Half the house has a flat roof which was more difficult to repair, new attic vents were installed, all the old wet insulation was removed and new insulation blown in, and new eaves installed. Once the work started, Chris and his crew of four guys were all very professional and helpful in all ways, answered all my questions and kept everything cleaned up each day. Since the job ran into Thanksgiving weekend and the guys had to return on the following Tuesday, they arranged to have the dumpster which was parked in the driveway, removed for the weekend and returned after the holiday. A few days after the job was finished, a severe windstorm blew off one of the downpipes and the guys returned within a day to repair it. I recommend this company.

I recently had the front, shingled part of my roof replaced by Juff's roofing. I found them on Homestars and was impressed by the good reviews. Although I had a bit of trouble shceduling to get an estimator over to my house, when I finally did, I was impressed with the knowledge and professional Neil brought. Unlike many other quotes we got, Juff's Roofing acutally GOT ON THE ROOF. (Hard to believe, but many didn't). They took pictures and came up with a plan for venting our old attic. The price was good, not the cheapest, but I would never hire the cheapest company. The installers were very fast, very clean and very courteous. We had a very belligerent neighbour who screamed at them for putting some shingles in the shared laneway between our houses (she screams at everybody) and I was impressed that the lead installer remained calm and managed to diffuse the situation. They cleaned up their mess and according to a separate company that I hired to do my siding, "they did a really good job".

The price ended up being slightly more than quoted because they found two more layers of shingles on the roof (which were not visible from the sides) - including some of the original cedar shake.

All in all, a very good roof installed by a very good company.