Home Improvement People Inc.

My wife and I were nervous about bathroom renovations after hearing the horror stories from our friends about the delays and quality problems they had with contractors and home renovations. However, our experience with The Home Improvements People has been outstanding. Gerhard and his crew did a fabulous job. They totally gutted two bathrooms, replaced all of the fixtures, tiled and painted the rooms in a period of 9 days. Their crew cleaned up after every day and completed their work with a minimum disruption to our house and our daily routine. My family love using our new bathrooms and they really look stunning. A special thanks goes out to Niki who helped us pick out and coordinate our choices of new fixtures, tiles and paint. Without Niki’s expertise, we would have been overwhelmed with the range of choices and options in bathroom design.
We are planning future home renovations and we will definitely use them again. I highly recommend them as a company that delivers a professional result, on time and on budget with a great staff!

We engaged the Home Improvement People for our long planned renovation of our master bathroom at the end of 2011, with the plan for the work to be done in the spring of 2012. From the start, our meeting with Ben made it clear that the company knew what it was doing. Ben had ideas and suggestions for us that made a lot of sense (even "correcting" us nicely on some ideas we had). He worked with us on our ideas, was fair and up front regarding charges and what was their responsibility versus ours. One thing we definately liked was that we knew we would decide on tiles, fixtures, paint colour and other things we needed to choose, and the smaller stuff was all included in the price - made it very simple for us. They had arrangements with the main suppliers of items we would need (tub, vanity, countertop, tiles, shower glass, etc.) that helped with the overall investment.

We finalized the installation date with no problem, and the team that arrived was ... awesome. Nuku as the lead had great ideas and suggestions as we went through the project, and was respectful of us, our ideas, and our home. We were impressed with the care they took to keep our house clean (it was a renovation, so dust and such was to be expected).

The end result was absolutely wonderful. They did the work exactly as we had hoped ... there were a couple of minor issues which they corrected and took care of with no issue whatsoever - a nice change from what most of us are used to I would imagine.

I would recommend the Home Improvement People without hesitation. We will certainly be going back to them for other planned updates to our home. They have set the standard for us. They are not the cheapest - but you get what you pay for, and in our case it was a very fair price for the quality of work and the professsionalism.

I interviewed several contractors - most were identified from Homestars with 10 out of 10 ratings galore. It was hard to believe how many bad experiences I had throughout this stage of the process. Some would cancel several times before showing up, some made outrageous price quotes (double market value) within 5 minutes of showing up, others would advise they would provide me with a quote and then wouldn't follow-up. - I should have gone into the construction business!
Gerhard and Nuco did the work and were outstanding. They were fair and genuinely interested in making me happy throughout the process. They're experienced, do a lot of bathrooms, and this shows in how they conduct themselves and the final product.
We had some unforeseen issues after the walls were opened up. I'm convinced that if I had used a 'handy man' bathroom guy, there's a good chance he would have walked away (because it would have been too big for him). Another benefit of using a company with people who are skilled, capable and have integrity.
My recommendation is meet with other contractors first and then these guys. The difference will be obvious and you'll appreciate them more. I fully recommend.

I am writing this testimonial in appreciation of my newly renovated bathroom. The Home Improvement People (Chris) transported my "what I would like my bathroom to look like" image into reality. From start to finish everything went smoothly, and when I was indecisive about the tile design, Chris made a suggestion that worked beautifully. I highly recommend the company and plan to use them in the future.
Edith M.

Dear Ben, It has taken me too long to write you this letter, but as I sit in my new kitchen to write this, perhaps the wait will make this letter even more meaningful. For the past 4 months we have been enjoying our home in a way we could have never imagined. This is thanks to to the incredible work your Company has done to transform our home. From the moment we got to meet you, we had the immediate confidence your trades would be the best in the business. Not one of them disappointed. What amazed us most, was the care each and every one of them took to ensure our job ran completely smoothly and efficiently. There was always someone to talk to, and the renovation jitters we had so greatly feared, never materialized in even a slight way. I wanted to give special mention to Larry whose management skills were outstanding. We also wanted to mention your office staff. They were courteous and polite from the very first phone call. We love our cabinets, we love our stone floors and we would use your Company again in a heartbeat! With Thanks, Neil and Avril.

Hi Dan,
Sorry it has taken me so long to express our sincere appreciation for Elia's management of the multitude of improvements that have transformed our home. It was almost a year ago that my husband had a major accident at work and shortly thereafter I met you in the horror that was our basement and the only change I could contemplate at the time was gutting it to view the space.
Even though the scope of work increased exponentially throughout the months and there were a few bumps along the renovation path, we always felt that Elia was sincerely looking out for our best interests and it truly pained him when matters couldn't be resolved within a reasonable timeline or were out of our control. At all times we felt that Elia commiserated with us and his apologies and appreciation of our inconvenience were genuine.
You are very lucky to have a resource like Elia representing your company. Also, kudos to Haydee as she made us feel that even though the contractual payments were due, she would not collect until she was sure that the work was satisfactory.
We will be in touch after we recuperate from renovation fatigue to do some minor work upstairs.
Thank you again for the work of so many of your people to improve our home!
Barbara & Kevin

Hi Haydee and Ben,
Please extend our appreciation once again to "TIM TEAM" on the excellent job doing our bathrooms, especially my Red Bathroom, the focal point. Their workmanship is awesome and we are very pleased. Worth referring to friends and prospective clients. Sorry for the delay, we went on holidays right after the renovations.
Thank you.
Ken and Lori Lewis-Pearson

We hired The Home Improvement People to renovate our kitchen, a decision we will never regret. They took great care of our home from demolition to the last detail. Crew was very organized, polite and made sure we were happy throughout process. We appreciate you starting when you said you would and finishing as scheduled. Overall a very reliable company and will most definitely recommend to friends and family.
Thanks Kay