Overall very happy with the service provided by Vitaliy and Master Drain. I like that his cell phone number is the main number for the company and he always answers when you call.
He was very prompt to meet me to provide an estimate and follow up with a time to complete the job.
His crew worked quickly and efficiently, however they spoke limited english which meant I had to ensure all communication was through Vitaly (who wasn't on site for the actual work).
I should have taken off one star for recommendation due to some confusion around a promotion through his website. In the end it was resolved but I recommend double checking any promotions directly with Vitaly before proceeding with any work.
I would definitely use Master Drain again for future work.