Pro Ace Heating And Air Conditioning Ltd.

Your tech Simon was exemplary. Professional, friendly, and knowledgeable. He took the time to point out where a couple of simple upgrades could prevent problems down the road and was fully prepared to take care of them while here. Your company has a major asset with this gentleman. Treasure him, because that is where the quality ends. Ten days, and multiple phone calls later, they have as yet been unable to e-mail me my detailed invoice for the work. But they have already started pushing for additional services to be done and seem more focused on getting reviews than addressing customer requests. Well, here's the review.

Service technician came on time after a 10 minute notification from Ace. He was courteous and friendly and worked quickly and efficiently. He was respectful of my home at all times.

appliances hook up
equipment installation
they are professional, fast and helpful, you can count on them

Was done in a professional manner and was advised that furnace filter could be better and was purchased after explanation.

They were nice, quick and neat. Kind and knowledgeable. I'm appreciate their work today. Thank you.

Timely, courteous and honest service, with a technician who 'knows his stuff'. A pleasure to work with these folks!

Easy to deal with and reliable. They did a follow up from a call I put into them last year and I booked an appt for them to come and do the same inspection. Showed up on time and were great to deal with.

Great friendly inspector. Very knowledgeable and had good advice on making things more energy efficient.

Cleaning and annual tune-up: check all connections, clean the filter, check pilot and fan and other relevant parts.

Technician, cleaned and checked that the furnace was operating properly. It was the 3rd annual maintenance check i have had with Pro Ace