Our Samsung dryer was not heating and it had to do with the heating element. I reached out to Sam and with his experience, he provided a price range to fix the issue. He answered all my questions and was always quick to respond.
We made an appointment within a couple days, he showed up on time and was very professional throughout. I watched as he fixed the dryer and he took the time to show me the damaged parts and the new ones hed be putting in. He did everything with care and took no longer than 20-30 minutes. He also cleaned everything up very nicely. And I only paid the price he quoted (very fair price I might add as I called at least 5 other technicians/companies). No surprises or hidden fees.
He ran a successful test and even took the time to look at our dryer vent outside and shared some maintenance tips.
I would definitely recommend Sam and will use his services again in the future.