Snap Pest Control

Rating: 5 out of 5

Snap Pest Control reviews (495)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2015

    Help with getting my sick cat into a cat carrier

    Called Joe and told him my situation, needed someone to get my sick cat into carrier so he could be taken to the vet he was really resisting and I was extremely worried. I was put in contact with Angelique who showed up in 45 minutes came into my house with gloves and spoke gently to my cat as he was running around in a panic. She finally grabbed him put him in the carrier all this in about 5 or 6 minutes. I was relieved and so grateful for this much needed service. Thank you Angelique

    Answer from pro:

    Great to hear your cat made it to the vet. I had Angelique over as she was close to the home. This girl knows animals and new just how to get the cat in the carrier.Thanks for your review. Joe

    Reply created 7 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2015

    Squirrels in our ceiling

    This is the second time that Joe has been called to our house to help Recently I heard sounds in our back room which is an addition on our house, and I saw that something was trying to get through our ceiling. I was quite concerned about an animal getting in the house and Joe came right away on a Saturday. I didn't hesitate in calling Joe again because the last time he was here I was extremely impressed and satisfied with the services. Again he did not disappoint. Over the years we have dealt with a few other companies and Joe is the most skilled I have ever seen. It's not the most pleasant thing to have to call the pest guy to deal with this sort of thing and I must say that we quite enjoyed having Joe at our house. He is extremely knowledgeable and is a great communicator. He helps develop clear and focused plans to deal with pests. Joe ended up finding a very hidden hole by accessing our roof off the neighbour's yard, where squirrels were getting in. Nothing stops this guy. He put up trapdoors and then came back exactly when he said to patch things up and even did a few other preventative measures around the house, that we asked him to do, without hesitating. I certainly don't want to have to call an exterminator but I have to say that having Joe in the house is like watching a reality TV show. He'd be great on reality show if there's any TV producers looking for a guy like this. I know that we are going to have to deal with pests here and there over the years in our old house so it really is comforting to know that we can call him. Joe is really committed to helping his customers. He doesn't give up on problem-solving. His prices are extremely fair and he is upfront about things.

    Answer from pro:

    The job was tricky because of snow and ice build up in the winter. There were also access issues to contend with however the neighbor was on board and the hole was found. The area was located in between two extensions and only visible from the neighbors back yard. Also, it was a tight squeeze and after removing the one -way door I used cement and closed the opening along withe one inch mesh. The mesh was fine however water and insects could easily penetrate the opening. Having dealt with many pests it has become all to common that wildlife guys that install mesh for raccoons and squirrels forget that other pests can get in via the 1 inch mesh areas left behind. Many times I will go to a home that had experienced a raccoon issue to now find they have mice a year later.Thanks guys.Joe

    Reply created 7 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2015

    Mice Removal

    After our cat moved on the mice moved in. They were everywhere, on all floors and droppings showed up in my child's dresser! Joe came and really took his time and looked for any possible entry points and sealed them up. He put out child proof poison bait and they were gone within a month. Months later he came back and checked our poison bait and replenished them just to be safe. Joe provides and good trustworthy service.

    Answer from pro:

    Thanks guys for the review. This was another Toronto home with a lingering mouse issue. The holes were found in awkward areas and difficult to detect even for me .The inspection took well over two hours and I used the process of elimination to find the root cause. Nothing better then finally resolving the reason for an on going mouse issue.Thanks Joe.

    Reply created 7 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Apr 2015

    raccoon removal

    Great service, Joe was extremly knowledgeable and explained the process and steps require, not only did he resolved the raccoon issue he also provided us with an eccesmen of the roof along with pictures so we could better understand the situation, he perform a temporory solution but did advice us to contact a professional roofing company in the spring, we couldn't hope for a better service and would recommend his professional service. Thank you Joe.

    Answer from pro:

    Great to hear the raccoons have left the building.Thanks,Joe

    Reply created 7 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2015

    Pest Control

    I was experiencing an issue with mice for some time in my home (the kitchen of all places! Ewwwwww!) I tried to deal with the issue on my own by purchasing and putting down poison, using peppermint oil (said to be a deterrent). At first it seemed to be working but when I saw droppings I knew I had to call a professional. A friend of mine who had similar issues referred Joe from Snap Pest Control. She said that he was able to solve her issues when no one else could. Joe returned my call on the same day, he showed up on time for our appointment, he did a thorough inspection of my property and determined where the mice were getting in my house. Joe took took the time to investigate and solve my issues. It has only been 3 weeks and I already notice a big difference. NO MORE DROPPINGS! Yay!! Joe has advised that should the mice return, he is a phone call away. Good to know that there are still people who stand by their word and believe in doing a quality job for a reasonable price. Having a pest control guy is necessary. I would happily refer Snap Pest Control to everyone and anyone in need!

    Answer from pro:

    Entry point was found and sealed. Hence the inability for new mice to re-enter. This location was tricky to spot but over the course of an hour and a half I finally could see where they were getting in from. I must admit I was astonished at this method of entry. I took lots of pictures and have logged this job as a great learning experience. Thanks ,Joe

    Reply created 7 May 2015
  • Review from Lisa
    Rating: 5 out of 5
    Review left on 27 Apr 2015

    Pest Removal

    Joe is absolutely excellent at his job. He takes the time to get to the root of the problem and find the point of entry. He took the time to seal off the entry point to ensure that the problem has been completely resolved. I would highly recommend Joe!!

    Answer from pro:

    This job was challenging and involved a lengthy inspection to fully grasp the access points. Thanks again,Joe

    Reply created 7 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Apr 2015

    Mouse extermination

    Snap and Joe Bruno is the only pest control that doesn't just get rid of the problem but also figures out a way of not having it come back. He is THE best.

    Answer from pro:

    Thanks. So glad to hear you guys are mice free. Joe

    Reply created 7 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Apr 2015

    mouse control

    My neighbor recommended Joe to me when I mentioned I had mice in the basement, where I have UTM students renting an apt. The girls were beside themselves. The girls were involved with Joe through the process of his finding the source/s and calmly walked them through what he was doing. He found the tracks and entry points and went to great lengths to finish the job, no matter how long it took. He is obsessed with making sure the problem does not arise again.

    Answer from pro:

    The girls were beside themselves alright. I actually don't like mice either and could understand what they were going through.This was strictly an entry point issue and it was found and sealed. Thanks for your review

    Reply created 7 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Mar 2015

    Mice removal

    SNAP Pest Control is amazing - I would highly recommend. We encountered a couple of mice last October and the owner Joe came for a visit. He was extremely thorough, taking his time to find the likely entry points both inside and outside the house. After his visit and putting the baits, we didn't see any further droppings or mice. Joe recently came for a follow-up visit where he sealed some further spots and checked all the initial areas. He genuinely wants to help, knows what he's doing and does everything he can to make you feel at ease. I'm super happy with his service. Thanks again Joe!

    Answer from pro:

    Thanks for your review. I sealed the entry point and was happy to see that the feeding on the baits has stopped altogether. This home had been experiencing a lingering mouse issue for many years. Given the time period of 6 months without activity I am cautiously optimistic. I have scheduled a follow up visit in October for added measure. Thanks again

    Reply created 7 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Mar 2015

    Carpenter Ants

    I highly recommend SNAP Pest Control! We woke up one morning to find many big black ants (Carpenter Ants) in our home and a pile of sawdust by our wall where they were coming and going. Joe came out on the same day I called, came on time ready to take care of the problem. He was professional, efficient and effective! The problem has been completely resolved. Fantastic service!

    Answer from pro:

    Thanks for the kind review.The root cause was the nest in the window. The nest was removed and killed. Thanks for your review.Joe

    Reply created 7 May 2015