ANTA Plumbing reviews (409)

Thank you for your raving review, it is horrible when a company you put your faith in lets you down. It is very hard to find really good and reputable companies these days. But not only is it the servicing company who are the ones who make the service great, it is also the customers who hire them. Providing service for a customer is a relationship, it could be a bad one where the two parties do not respect and value each other or it can be a good one where both parties look forward to talking and seeing each other. We train our technicians to treat our customers with the highest respect and in such a friendly manner you'd think we were your friends from high school! We also try our best to have our technicians at their appointment on time but if not then earlier. If it happens that appointments run late, we then call the customer to advise of our technicians tardiness. We make sure our technicians are trained to be the most clean and professional. Because if it were the other way around we would want our service to be followed through that way. Thank you for choosing us, and we look forward to continuing to do business together. More friendly service is coming your way! Love, The Anta Team

Thank you a lot for your review, for your patience! We were long time in this business to appreciate customers time! Igor is not just a technician, he has university degree which makes him to be more knowledgeable, more responsible. Your situation was not easy to solve. Just an experience and patience will be able to find right solution to not make additional not necessary repairs, spend your time and still have a problem. It was very interesting case, we love hard puzzles. It makes us believe that our program to send plumbers to colleges and universities is very important part of our training. We legible to have apprentices and to make this education even more meaningful we spent funds to seminars, courses and additional diplomas for our workers. It was a pleasure to work for you and we wish you great upcoming year! Anta Team

Thank you Don! Aaron is our new member of Anta Team, and all of us very happy that plumber is great and customers found him very professional and friendly. We always choose plumbers very precisely to make sure our reputation and customer satisfaction will be at the highest level of acceptation. You opinion is very important to us to have real facts, real customers and real projects on a background of all reviews. LiveChat is another helpful fixture this days, we found that a lot of people don't want to talk over the phone and would like to have short conversation, fast consultation and immediate booking. We appreciate your time you spend writing this review and tickets to CINEMA on a way to your house - you were chosen by our secret system - first client serviced on a first day of winter is getting package - 2 people plus pop-corn+drink may go to CINEMA! With happy smile Anta Team

Thank you for your kind review! We at Anta are very proud to provide quality and helpful service. These days it is very hard to find companies who take their time and take pride in the labour they provide, That is why we try our best to be so unique. Our technicians and sales guys are trained to know almost everything related to the job they have sold. This is so the least amount of errors will be made. With new procedures and technology rising we send our plumbers back to school to grasp a better understanding for upcoming new technology and methods of installation. Thank you for being our customer, it was a pleasure to talk and service you. Seasons Greetings, The Anta Team

I understand what you mean Kristina! Its a learning experience the first time someone calls a plumber, for a plumbing problem within their home. You need to research to make sure your getting the best service, and that the technicians are very knowledgeable who can provide you with the utmost information about your problem and the solution. Its like finding your favorite restaurant. You hope the waiter/waitress provides you with the best recommendation and if the food is good you will continue to go back! We are happy that your experience with us has been successful thus far, and we hope we continue to make you happy. Thank you for the fantastic review. Hope to speak with you soon! The Anta Team.

Thank you tremendously, you are an amazing customer. And we value your opinion and your business. I hope that all is well with you. Nicole and Angel are very good employees and we value them at Anta Plumbing and we are happy that our customers can see their worth as much as we do. It is our duty to be helpful and knowledgable in order to provide the right information to all of our customers. We appreciate you for your recommendation! Thank you. The Anta Team.

Thank you for your kind words. We try our best to tend to our customers as soon as we have an available technician. As for Richard we cherish him as a technician and we are so happy to have him on our team and with Robbie by his side, makes for an even better team. Two heads are always better than one. They are both an absolute joy to be around, Its great when the people hired to do work for you, can be honest and advise you of the best solution to fit your situation. We are absolutely delighted that you are happy about your appointment with Richard and Robbie and we hope to continue doing business with you and extend your happiness with Anta Plumbing. Thank you for your review. Sincerely, The Anta Team.

Thank you abundantly Bruce. Richard and Robbie are truly assets to this company and we are tremendously satisfied with their performances. They both have an array of potential. We thank you for noticing this as well. The prices provided by our technicians on our written estimates are the only prices we charge. We make sure our customers are aware of the charges before any work has been done at all. And after completion of our job, we like to keep our work area absolutely tidy. Thank you again for your amazing review and we look forward to working with you in the near future. Have a wonderful fall! Sincerely, The Anta Team

Hello Quin, Thank you for your honest review. But referring to your case. We did do some plumbing work for you in 2012. Our warranty for pipe connections work is one year. Even so, our technician came over to your home and did some plumbing repairs for you in a three years. Leaks happen everyday, and there are many unknown reasons for these leaks. Even so, we got our technician on site as per your schedule and at your earliest availability. After his visit and the fixing of the leak, we provided this work free of charge to you. An email was sent by you regarding the fix of the dry wall. We fix drywall using professional dry wall company at our expenses to make make ceiling perfect.On a picture you show the moment when ceiling was not done yet, I wish that you will have before and after picture to be precise, I believe as a company we went well above and beyond expectations! As a company for many years we have had our fair share of experiences and this is one for the books! Customer service is only as good as the customer will let you provide. Thank you for making this review, it will show the public we stand behind our work and we here even after so many years, the same phone number, free as per warranty fixing, even when you passed the date of warranty. With best wishes, Anta Team

Thank you Michael! We honestly try our utmost best to provide customers the service they deserve. In saying that, providing the best service is easier when the customers allow us to. It is tremendously difficult to provide exceptional service to a customer who themselves are very difficult. Even though we try our best, there may be those few who do not appreciate it. We pick up the phones 24/7 and make sure we have someone on our LiveChat service to help you when you need someone. Water is nothing to be played with, the slightest problem can easily elevate into a preposterous situation. This is why we make sure any sight of the liquid that makes all, is dealt with immediately. We are ecstatic that you recommend us. And if we could recommend customers, we'd recommend you! Have a wonderful fall, and we look forward to hearing from you again Michael. THE ANTA TEAM