Sterling Homes Edmonton

During our first year’s inspection, Darren had demonstrated his professionalism and expertise of his knowledge. With his patience and detailed explanation, he was able to describe in layman language which we had a better understanding of the deficiencies found. He was very swift in fixing some of the issues on site. He had made the entire process comfortable and a pleasant experience. 10 stars to Darren.

Our experience with Sterling has been waaay better than we could have ever imagined.
And it is mostly thanks to one of their site supervisors; Brandon!
He put in countless hours trying to sell us on a Sterling home, and we are so happy that he did!
He did many different things for us including showing us pictures and virtual walkthroughs of homes, teaching us about home maintenance, he took us to a bunch of different showhomes to walk through, and keeps giving us helpful advice even after we have moved in.
GIVE THIS MAN A RAISE!!!!!
He is definitely an asset to your company.
Aside from boasting about your amazing employee, the house we bought is amazing! We couldn't be any happier.
The attention to detail inside and out is great, and the support from their staff is the best!
We are now very proud home owners in the beautiful Secord community!
Thank you!!!!!

We purchased a house with sterling over a year and half ago and have had minor repairs done. The new Customer Satisfaction Specialist for our area is very fast and reliable. We have been waiting on our stairs to get repaired since last summer. We sent one reminder to him and he got the job order done right away, this didn't happen with the old rep, we had to remind him so many times and things didn't get done half of the time. I am very pleased that Trevor has been assigned to our area. He is much faster, it and get things done asap!

I bought this house to years ago in starting there was some issues but they solved them .After some time your all staff changed from here but I didn't know that I was still sending my emails to the old staff when they didn't call me back I went to one of your showhome he gave me steffen's number and email him and he contact me immediately and he promised me to solve my problem as soon as possible .thanks

I can’t say enough for the service we received from Ben with sterling in warranty. We had issues with are ceiling leaking and he sent a roofer out immediately and even came out personally to deal with the situation. He then came back once the roof was fixed to fix the discolouring on the ceiling from the water and to confirm that everything was properly fixed. Thank you for your prompt response to this matter and for helping us resolve it quickly.

I need to change all sanitry item,shower,closet, lights. I offer to my builder to change my sanitry.i was ready to pay for that but they refused my request. There are many issues with my house they didn't fix that even after promising to me that they will fix it

We moved into our new build just over 2 years ago and have been very satisfied with the result. While we didn’t have any major issue after moving in, Ben was outstanding in addressing our concerns. He was never dismissive, even of the trivial issues that were brought up. He was exceptionally prompt, both in responding to our calls and in arranging to have items dealt with. Can’t say enough for his professional, competent and friendly manner. Thank you!

Im so much thankful for our warranty supervisor at New Castle, Edmonton. Heis so nice, accommodating, diligent and patient. He makes sure that his clients/homeowners are satisfied in every job done. Or if its not, he assures you that it will be done.

We have been very happy with our pre- and post-move care from our entire Sterling team. We moved in about 2 months ago and have had very prompt service as soon as needed. Ben in Warranty has been wonderful!

Ben, warranty technician, in Newcastle is very responsive, knowledgeable and understanding. I have had my share of warranty issues in my new home and Ben always responded quickly and professionally. He also has many skills and will fix things during his visit. Ben also went out of his way to explain things to ensure I understood what was happening. Ben has always been a pleasure to deal with.