Richard is simply the best, he articulates his ideas well, gets a sense of what you want ( colour, layout, window style etc ) and knows his customer --- are you more flexible and want to save money? do you want something pricier and more luxurious ? and he doesn't pick for you --- he picks up on what YOU want and delivers.. Product is sensational, timeline was met and exceeded, price was by the far the best --- and the whole time treated me and my wife like family. Constant communication, great installation, got us exactly what we wanted at a more than fair price --- and ensured multiple times to come back and make sure we were 100% satisfied . This is the type of business everyone should be supporting -- if you need windows and doors -- don't hesitate, call Fortress .
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Hello Philip, thank you so much for the great and heartfelt review! It doesn't take long to assess someone and their true sincerity when you invite them into your home for a quote on work you want to have done. Richard is just that kind of person and truly treats each client with the utmost of care and it's what makes Fortress Windows and Doors unique in the industry, a team that really does care about our clients. We have "long term" mentality and know that if we treat you right, you will be our biggest advocate when friends or family are looking for windows and doors. Thank you again Philip, we appreciate your business and your kind words. Steve and the Fortress Team