One early fall morning I heard loud banging noises coming from under the floor in the mud room attached to the back of our house. this is not a new issue... two previous years I had hired a different company and thought the problem was solved as identified as "mice that were getting in somehow". This time, I wanted to try a new company and found AAA Gates on Homestars. I emailed them and actually had same day visit from David... who by the way was great. Told David the issue and he inspected the outside perimeter and had to agree there was no entry point that he could see. David then said he wanted to check out our neighbour's backyard - who is attached (semi detached). David came back and found the issue... RACCOONS! they were digging from under my neighbour's deck to under my mud room... David placed a one-way door and over the next few days came back to monitor. The raccoons had exited and were not able to come back... it's been a few weeks now and all clear! Wanted to thank Gates' team for their fast response to my issue and the incredible skill to find this issue. So happy to have found this company!!! Really recommend Gates and their service, follow up, and overall integrity!
- Company Response
Hi Sean and Irene, I love that you mentioned that we were able to find how the animals were getting in when our competition could not. We have a definite advantage in having 36 years experience in the removal and prevention of wildlife. I also like that you mentioned that you recommend us on our service, follow up and overall integrity, three qualities that we take great pride in. Thank you also for speaking so highly about my company and for David's quality work. All the best! This month Gates Wildlife is participating in Movember and we will be donating $5.00 in appreciation of your review.Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.