Our windows were over 25 years old and in need of replacement. After careful evaluation of several window companies we chose Magic. It's been over a couple of weeks now since all of our 24 windows were replaced and we couldn't be happier with the entire experience from Magic. Though it took a while, with supply chain issues and such, they still held to the date promised. Our salesman Alex did an excellent job of making sure we were satisfied from start to finish. The installers were very fast and well experienced in their craft. We had a minor issue with a few of the roll away screens being a bit tight. Magic immediately sent out Ron and then Milap to adjust them. I've never been so impressed with after sales/installation support as this. I really feel like we're in good hands should anything come up that needs addressing. We love the windows, rollaway screens and blackouts are great! Our house is so much quieter too with reduced street noise. Also, that crank is gone, thankfully, I don't care what the competition claims, cranks are just bad design and a big issue waiting to happen. I strongly recommend Magic! David Wasserman.