Reviews

10/10

Eric responded to swiftly to an inquiry about a problematic dishwasher. He was clear & upfront with pricing and made a mutually convenient booking promptly. It turns out that the machine was working as it should and that it just wasn't being loaded properly. His quick, honest diagnosis is much appreciated. Best appliance repairs indeed.

Approximate cost of services:
$100.00
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Company Response

Thank you so much for the positive review. Your feedback means lots to us. Please do not hesitate to contact Best Appliance Repairs for any future assistance with your appliances! 416-578-6398 Eric. Best Appliance Repairs always ready to help!

10/10

Very happy with the repair service I received for my garment steamer. While Butler's was a further drive from my location than the other authorized service dealer in the GTA, the extra effort was worth it. They are upfront about pricing, the amount of time it would take, and I appreciate the opportunity to support an honest, professional independent business.

Approximate cost of services:
$50.00
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10/10

I was initially sceptical about the service and pricing I would receive from Alexanian given that they have a significant presence on the market. Glad to be proved wrong by the excellent service I received from Ahmad Fawal at the Dundas St. East Mississauga location. Ahmad was patient, professional, and a great help with selection and product info. Although there were a slight kink with installation, I'm still quite satisfied with the overall experience.

Approximate cost of services:
$4,500.00
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Company Response

Hello,
Taking the time to share such positive feedback for Ahmad at our Mississauga Dundas St. location is most appreciated, thank you very much. Our priority is exceptional customer service and we are ecstatic to hear we met that mark. We will be sure to pass your wonderful review along to Ahmad and the team, they will be thrilled. Enjoy your new staircase carpet runners:)
Most sincerely, Wendy Alexanian
Alexanian Carpet and Flooring

10/10

I needed to renovate a 30 year old townhome after a long term tenancy left the home in dire need of a lift. After contacting and speaking with a few contractors, I felt comfortable in choosing Azores because: 1- They listened to my needs, as opposed to selling me what was most convenient for them. While some flooring suppliers were eager to sell me pre-finished hardwood to replace whatever carpeting was left in the house, Azores suggested putting in unfinished planks and then staining to match existing hardwood for a clean seamless look. 2- One of the partners, Manny, personally came to survey the house, take measurements and gave a very detailed estimate, with the work itemized clearly, giving me the option of foregoing certain work, which I did not. 3- Started and finished on time, even slightly ahead of my expectations. 4- Communication was excellent with the office staff - Maria and Fatima were pleasures to deal with. 5. Chris, Rawl, and the entire team were great

Approximate cost of services:
$34,000.00
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5/10

The technician did fix the problem of a clogged drain, but not after what I would consider much unnecessary 'extras' and time. There was no clearcut estimate from the start, and charges just kept piling up. I will not use this company again. My suggestion for those who are experiencing clogged drains - call a drain clearing company right off, and forego a "gold medal" plumber.

Approximate cost of services:
$1,000.00
3 of 3 people found this review helpful.
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Company Response

Hello,
We are sorry to learn you were not satisfied with our pricing. We would like the opportunity to discuss this issue but unfortunately we cannot tell your identity through this review. Our pricing is always upfront and must be approved by the customer before any work is ever done by our technicians. In some cases clearing a drain may not be as clear cut as simply snaking the drain. If there are other issues causing a blocked drain, then it's usually extra to rectify the problem. An example of this is to rebuild a drain for example. If our technician performed any work without your approval, please let us know. Thank you for sharing your experience.

10/10

The service and quality of the keys were excellent. I arrived near their closing time, and still managed to receive very pleasant, professional, and unhurried service. I noticed a few more arrivals, and they were all greeted and assisted as well. I'm always happy to support great independent businesses.

Approximate cost of services:
$12.00
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Company Response

Thank you for your business. It is much appreciated, particularly in these tough times. Best wishes and come back soon!

10/10

This is the third time my family has engaged Sobol for their services. Archie & his crew are thorough and professional. Everything is above board. The most recent patio door replacement and related remediation work was done with the expertise and quality that all of Sobol's new and repeat customers have come to expect from them. Wishing them good health & continued success!

Approximate cost of services:
$3,200.00
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10/10

My neighbour and I had Stelling come to clean/clear out our gutters, and are very satisfied with the service we received. McKenna responded promptly and graciously to our requests, and Jordan provided great service and was generous with his time answering questions. I think it’s important to support growing, hard-working small independent businesses and wish Stelling continued success.

Approximate cost of services:
$230.00
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Company Response

Thanks so much for the 10/10 review. We really appreciate your efforts to support our small business!

10/10

The company, which operates several tree service operations in Toronto and limited areas to the west, did a great job trimming and cleaning up trees and branches that were hanging dangerously close to the roof. Mike was upfront and fair in his quotes, and provided several options, along with recommendations. The office staff was always pleasant and courteous to deal with. I also appreciate that they made sure to verify when any questions arose as to what I wanted to get done. I know for a fact that others in the neighbourhood use and recommend their service, as well.

Approximate cost of services:
$1,000.00
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Company Response

We have the best customers!! Thank you so very much for taking the time to write such a wonderful review! We know you had many options to choose from so thanks for choosing us.

It was a pleasure working for you.

Best wishes from the crew at North York Tree

10/10

After several unsuccessful attempts to schedule work with another top-rated Homestars-listed company, I was very pleased and grateful to come across The Marble Clinic. Contacting this company, getting an estimate, and scheduling the work all went smoothly and professionally. The technicians arrived on time and work was completed much to our satisfaction.

Approximate cost of services:
$700.00
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Company Response

Thank you for the great review, we pride ourselves on doing the job right the first time! Regards, Ron.

10/10

Craig was responsive and promptly completed the job. I would not hesitate in calling CB again if needed. I wish CB continued success well into the future. Good luck and best wishes!

Approximate cost of services:
$300.00
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Company Response

Thanks for taking the time to review us. We're grateful for every job given us and do our best to please. All the best in 2015!

8/10

A trusted plumbing contractor suggested I give this company a call when they were unable to service our needs this time around. New Canadian was able to provide timely, courteous service. Caveat: Potential clients should be wary of unnecessary electronic camera use (extra charge). Do not be afraid to ask questions. If the technician is professional, honest and competent, he or she will take the time to expain.

Approximate cost of services:
$200.00
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Company Response

Hi GTA Resident, First and foremost, we would like to thank you for your positive feedback on our quick response time and our courteous customer service. Secondly, upon arrival to your site, our technician recommended to carry out a camera inspection to accurately identify the problem with your drain. Our technician advised you to firstly do the camera inspection instead of snaking the drain as it is a requirement in the City of Toronto to contact Enbridge Gas for gas locates prior to snaking the main drain. Our recommendation was not intended to apply additional or unnecessary charges to your service, but rather to assist you in finding a long-term solution to your drain issue. We are a very reputable company and we continue to have our customer's best interest at heart.

10/10

I have used this company's services for several years now. Jim does a very good and thorough job with painting, regrouting, sealing, and other minor repair jobs as needed. He has even done some roof, window sealing and garage door repairs for us. He is very professional, courteous, and charges fairly.

Approximate cost of services:
$900.00
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10/10

We have been dealing with AtlasCare for our HVAC needs for 15 years now. We are loyal customers because they have consistently provided excellent service - on both equipment or technical and customer service related issues. We believe that their technicians are their best salesmen, and were reminded again of that today when Eric C. came in today for our A/C maintenance tune-up. All was well with our mostly Atlas installed equipment, but he suggests that we buy a $5 can of rustproofing paint to use on the outdoor gas connection to prevent further rust corrosion and costly repairs in the future. I appreciate the simple yet useful tip. I also want to thank all the other Atlas technicians/installers that I've had the pleasure to deal with for all these years at 2 locations (Oakville & Toronto): Jeff H., Casey, Gurmeet, John Hart, Ricardo,...

Approximate cost of services:
$600.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

10/10

Capps Duct Cleaning Services was one of several favourably reviewed companies that I contacted. Paul was very personable and responsive on the phone so I went ahead and booked an appointment. They did not dissapoint. Paul and Joe arrived on time and were thoroughly professional. I would not think twice about calling or recommending them for any upcoming vent/duct cleaning needs.

Approximate cost of services:
$130.00
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Company Response

Thank you very much for doing a review, it is greatly appreciated. All the Best. Mike Skelton Director of Sales & Marketing

10/10

We met George Farrugia about a year ago when we consulted him about some sub-par bathroom renovation work done by another contractor. He'd been so gracious and professional that we immediately thought of him when a problem arose with some tiles buckling and cracking in a basement washroom. George responded to our call and diagnosed the problem promptly. (The original contractor could not or would not explain why this occurred.) George then helped us locate replacement tiles, excavated, re-poured concrete, and re-tiled the problem area shortly thereafter. We appreciate his professional attention and attitude towards all projects - big or small. All the best to C Jays Enterprise! They'll be at the top of my list to call for renovation/repair work in the future.

Approximate cost of services:
$200.00
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10/10

I have used Nick's services twice in the last month to repair wood blinds and replace missing valances. He is very professional, personable, and prices fairly. I find his honesty and willingness to provide cost effective options very refreshing. I have no hesitation whatsoever in recommending We Do Blinds.

Approximate cost of services:
$240.00
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First Review

10/10

Zoran Bogdanoski is a highly qualified, courteous, accommodating, and meticulous professional who was referred by a trusted contractor. I was getting a rental property ready for new tenants, and wanted to replace some 20-year old bathroom fans that had become noisy and ineffective. Zoran took time to ensure the installation was done to his exacting standards, avoiding damage to the ceiling to eliminate the need for costly residual repair work. Although he is often retained for commercial projects, he has no hesitation on taking on smaller projects when his schedule allows it. He replaced some alarms that are close to the end of their lifespan, and also easily fixed a central vac socket that had not worked properly in years. He also suggests more cost-effective solutions if they available. I not only appreciate his technical expertise, but also admire his integrity and accommodating attitude.

Approximate cost of services:
$1,300.00
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10/10

Like some of you, I was initially skeptical after reading all the glowing reviews/testimonials about Archie and his team on both Homestars and Sobol Inc.'s own website. Now that I have actually done business with them, I have to say that Sobol lived up to its exceptional reviews and exceeded my expectations at every turn. From the moment I called Archie a little over a week ago to completion yesterday, everything - site visit/estimate, written quotation, installation - went ON or AHEAD of schedule. I was especially impressed by Archie's responsive manner and the fact that he did not try to oversell or inflate his prices given the tight deadline that I had to meet for this project. I received higher quotes from other contractors who required more time. When Archie came on site to inspect the finished work, I asked him about the front door of the house, which was not opening and closing as smoothly as it could. Archie, Maga, and Yuri gladly agreed to fix the problem for a nominal fee. This reinforced my impression of Sobol as a nimble, accommodating firm that I am happy to recommend to everyone looking to have doors or windows replaced/serviced.

Approximate cost of services:
$2,400.00
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Company Response

Dear Janice,
Thank you very much for your honest and truthful review. It is crucial to perform our best all the time. I'm so glad we could meet your expectations.
hank you,
Archie

10/10

Nick was assigned to do the drywall repair and painting when bathroom walls were damaged due to a pipe leak. I felt he went over and above what was expected, and did an excellent and thorough job. Thanks.

Approximate cost of services:
$1,000.00
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8/10

BCH tore down and replaced our defective, wobbly front stone steps and walkway very professionally and efficiently. It is clear to us that Roman, Clara, and the rest of their team know what they are doing. We have no hesitation in recommending BCH to our family and friends. August 2011: I'm lowering my rating to 8 from 10 after receiving no response/follow-up from the company after e-mailing them about some concerns I have with the work done last year.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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10/10

This company supplied and installed granite countertops for me during a recent kitchen renovation. I'm very pleased with the end-product(s) and especially appreciated the respect for my time that the staff showed. They were always on time for appointments and follow-ups.

Approximate cost of services:
$2,000.00
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2/10

Like the previous reviewer, I'm satisfied with the products-in my case, tiles- I purchased from the company, but am extremely disappointed with the sloppy installation/finishing. I would say that it's safe to go ahead and buy materials from BMG, but it would be best to find your own qualified and professional tradesmen to install.

Approximate cost of services:
$7,000.00
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10/10

Having just very recently registered on the Homestars website, I decided to check on some of the companies that I have dealt with. I was very surprised to see the one and only negative review on Park Lane Plumbing because I have had only positive experiences with this company. I look after the maintenace in my my parents' home in the lower Forest Hill/Annex area and have been very pleased with PLP's service over the years. They are always quick to respond, professional, and charge fairly.

Approximate cost of services:
$800.00
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10/10

Although I experienced a longer than expected delay on the delivery, I would still recommend Peel Tile to family and friends. I realize that the delay was no fault of Peel Tile, but the result of problems at the manufacturing end. All throughout, the staff remained professional, helpful, and accommodating.

Approximate cost of services:
$1,200.00
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